Senior Project Engineer

Vodafone; Uttoxeter; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Vodafone UK is seeking a Senior Project Engineer to ensure technical assurance for the SPEN Strategic Telecoms network. The role involves providing technical leadership, 3rd line support, and managing complex technical issues while fostering skills development within the team. This position offers a hybrid work model and a comprehensive benefits package.

Benefits

Excellent remuneration and bonus package

Up to 28 days holiday entitlement

Employee discounts and retail vouchers

Pension plan and share schemes

Top of the range learning and development tools

Qualifications

• Experience in maintaining monitoring and troubleshooting networks and systems.
• Experience working in a 3rd line support role.
• Excellent knowledge of routing switching and data networking.

Responsibilities

• Responsible for technical assurance of the SPEN Strategic Telecoms network.
• Provide 3rd line support for complex technical issues.
• Offer guidance and support to engineering teams.

Skills

IP networking (Wan, LAN, MPLS)

Routing switching

Troubleshooting networks and systems

Job description

Location: Glasgow + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Mon to Fri

*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you'll do

As a Senior Project Engineer you will be part of a team who are responsible for the technical assurance of the SPEN Strategic Telecoms network across Scotland and the interfaces into the SSEN, National Grid and Manweb telecoms networks.

The role involves assisting assure operations in meeting the defined technical standards and requirements of the SPEN telecoms strategic network. Providing technical expertise to the group you will have strong technical leadership, offering guidance and support to our engineering teams and in ensuring technical assurance is integrated into our ways of work.

You will be working in conjunction with our engineering teams the role will provide 3rd line support to the 1st and 2nd line engineering teams, deal with complex and escalated technical issues. You'll be key to the growth of the team, providing training & guidance to assist in skills development. You will be a trusted technical partner, providing representation and leadership, along effective stakeholder management and effective communication at customer meetings where required.

The role will involve some travel across Scotland and will require a full driving licence.

You will also provide 3rd line technical expertise in delivery, diagnose & troubleshoot problems that cannot be resolved by lower support levels and act as the final point of escalation for technical issues.

Who you are

• Experience in maintaining monitoring and troubleshooting networks and systems
• IP networking (Wan, LAN, MPLS)
• Nokia S AR-H, Nokia N MF-P
• Excellent knowledge of routing switching and data networking.
• Experience working in a 3rd line support role
• Experience creating and maintaining technical documentation including review of design documents prior to delivery for a customer

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.