Senior Programme Consultant, (Online Programmes)

SBS Careers; Oxford; On-site; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Generous holiday allowance 38 days pro

Oxford staff pension scheme

Discounted bus travel

Subsidised onsite catering

Cycle loan scheme

Job summary

Saïd Business School seeks a Senior Programme Consultant to lead recruitment for online executive education programmes. You will be the first touchpoint for executives worldwide, understand objectives, and recommend Oxford programmes and formats that best fit their needs.

This fixed-term, full-time role (37.5 hours/week) concentrates on managing prospects through the sales journey, with responsibility for opportunities valued at over £1.7 million annually.

Qualifications

• Senior level role requiring proven experience in business development and customer-facing sales.
• Experience managing prospects through full sales cycle and achieving commercial targets.
• Strong communication, interpersonal and proposal-writing skills are essential.

Responsibilities

• Be the first point of contact for Online Executive Education enquiries, assessing suitability and recommending programmes.
• Follow up leads, build relationships, and progress opportunities through the sales cycle.
• Consult with applicants via Teams/phone and convert suitable candidates to enrolled participants.
• Manage prospects and sales activity in Salesforce, including lead scoring and tracking communications.

Skills

Business development

Customer-facing sales

Lead qualification

Relationship building

Communication skills

Proposal writing

Team player

Tools

Salesforce

CRM software

Microsoft Office

Job description

About The Role

Grade 7: £39,424 - £47,779 per annum including the Oxford University weighting of £1,730 per annum

Fixed term (one year), full time (37.5 hours per week)

We are looking for a Senior Programme Consultant to join our Executive Education Sales and Customer Relations Team at Saïd Business School. This is an exciting opportunity to drive recruitment for our growing portfolio of online executive education programmes, helping executives from around the world identify the online learning experiences that will enable them to develop their leadership capabilities and accelerate their careers.

As Senior Programme Consultant, you will be the first point of contact for executives interested in our portfolio of Saïd Business School Online Executive Education Programmes. Through consultative conversations, you will explore their professional development objectives, understand their needs and recommend the Oxford programme and learning format best suited to them.

This is a commercially focused, relationship-led position with significant responsibility. You will manage prospective participants throughout the sales journey, from initial enquiry and consultation through to application and enrolment, with responsibility for converting opportunities representing more than £1.7 million in annual programme revenue.

Key responsibilities:

• Acting as the first point of contact for Online Executive Education programme enquiries, identifying prospects’ needs, interests and suitability.
• Proactively following up and prioritising leads, building relationships with prospective participants and progressing opportunities through the sales cycle.
• Providing consultations over teams call or regular phone call or similar platforms to applicants and assessing their suitability for programmes, recommending best fit, and effectively converting them to enrolled participants.
• Managing prospects and sales activity accurately through Salesforce, including lead scoring, prioritisation and tracking communications.
• Monitoring application and recruitment performance, identifying trends and producing reports for senior colleagues.
• Building and nurturing strong relationships with Online Executive Education alumni, corporate partners, and external stakeholders to encourage referrals and strengthen Oxford’s external reputation.

The successful candidate will have proven experience in business development and customer-facing sales. You will be comfortable building and maintaining relationships with senior executives, HR/L&D professionals and external stakeholders, with a track record of managing prospects through the full sales cycle and achieving commercial targets. Excellent communication, interpersonal and proposal-writing skills are essential, together with strong commercial awareness, analytical, project management and organisational abilities. You will be a collaborative and flexible team player, comfortable using CRM systems and Microsoft Office, with excellent attention to detail, initiative and the ability to prioritise effectively in a fast-paced environment. Cross-cultural awareness, enthusiasm for building relationships and a willingness to travel internationally are also essential. Experience in an EdTech representing Executive Education partners would be desirable

You must have the Right to Work within the UK as this position may not amount to enough points under thepoints-based immigration system in the UK. For more information please visit: https://www.ox.ac.uk/about/jobs/explore-our-careers/applications-process/pre-employment-screening.

Further information on this role can be found in the job description.

About Us

At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days pro rata including bank holidays
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits