Senior Product Manager, Growth

Checkout.com; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking fintech company as a Growth Product Manager, where you'll optimize user flows and drive growth initiatives for a flagship payment product. This role involves collaborating with cross-functional teams to enhance the payment experience, leveraging data insights to inform decisions, and staying ahead of industry trends. With a commitment to inclusivity and innovation, you'll be part of a dynamic team that empowers businesses to thrive in the digital economy. If you're passionate about user experience and growth, this is the perfect opportunity to make a significant impact.

Benefits

Flexible Working Hours

Snacks and Meals Provided

Diverse and Inclusive Culture

Professional Development Opportunities

Qualifications

• 5-7 years of experience as a Growth Product Manager in fintech or payments.
• Strong analytical skills and a data-driven mindset.

Responsibilities

• Analyze user interaction and design experiments to optimize payment experience.
• Drive growth initiatives through data-driven strategies.

Skills

User Flow Optimization

Data Analysis

Growth Hacking

Communication Skills

Leadership

Education

Bachelor's Degree

Tools

A/B Testing Tools

Analytics Platforms

Job description

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna, and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate, and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

The Interfaces team at Checkout.com is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products.

Flow is our flagship product in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations, Flow reduces time to market, accelerates global expansion, and delivers best-in-class performance for our customers, all while simplifying compliance and security.

As a Growth Product Manager focused on Flow, you will play a critical role in driving merchant and user acquisition, and growth by optimizing the core user journey on the front end and end-to-end flows across our internal systems, working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance, including conversion, acceptance rates, and fraud/risk implications for Flow.

Find out more about our Product Management organisation by visiting our Product website!

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

Key responsibilities:

• Own the end-to-end flow: Analyse user interaction, identify areas for improvement, and design experiments to optimise the payment experience, feature adoption, and key conversion funnels within Flow.
• Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk.
• GTM with Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements.
• Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points.
• Monitor and analyze key metrics: Track and analyse key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimisation. This includes metrics like load times, time to interact, conversion rate, acceptance rate, fraud rate, user signup, repeat purchase and more.
• Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry, including emerging technologies, competitive landscapes, and regulatory changes.
• Gain a deep understanding of Checkout.com ’s customers and business.

Qualifications

• Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization, ideally within the fintech or payments industry.
• Data-driven mindset: Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions.
• Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth.
• User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences.
• Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams.
• Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action.
• Leadership: Excellent at collaborating with stakeholders in product, engineering, commercial, and business teams proactively, demonstrating high EQ and influencing skills.

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management