Senior Product Manager - 6 month FTC

Made Tech Limited; Bristol, Manchester, Swansea; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to lead product initiatives that enhance public services. In this role, you will work within cross-functional teams, guiding and coaching members while ensuring user-centered design principles are at the forefront of product development. Your influence will shape strategies and drive successful outcomes for clients. This position offers a unique opportunity to impact society positively through technology, all within a supportive and diverse environment. If you are passionate about improving public services and possess the necessary skills, this role is perfect for you.

Benefits

Paid counselling

Financial advice

Legal advice

Flexible benefits platform

Cycle to work scheme

Health care cash plan

Pension plan

Social and wellbeing events

Qualifications

• Experience in delivering user-centered products from ideation to maintenance.
• Strong ability to coach and mentor team members.

Responsibilities

• Lead product within a client delivery team, ensuring high-quality outputs.
• Collaborate with clients to align work with their vision and needs.

Skills

User-Centered Design

Product Management

Agile Delivery

Coaching and Mentoring

Stakeholder Engagement

Relationship Building

Education

5 years UK residency

5 years employment history

Job description

Salary: £40,000 - £60,000
Location: Bristol, London, Manchester or Swansea
Hybrid working-policy: Some travel to London & Manchester will be required
Contract Type: 6 Month Fixed-term contract

About Made Tech

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.

About the role

Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team.

As a Senior Product Manager, you’ll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline.

Key Responsibilities

• You will be expected to work in a self-initiated manner, but with support of senior team members, and in a collaborative and inclusive manner.
• Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers' vision and needs.
• Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk.
• Work across one assignment for a client at one time.
• Coach, support and people manage more junior members of the Product team, steering and coaching them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables.
• Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps.
• Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines.
• Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do.

Skills, Knowledge and Expertise

Skills people must have

• Excellent understanding and articulation of the value of product and user-centred design.
• Experience and evidence of delivering user centred products and services from ideation through to maintenance phases.
• Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects.
• Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline.
• Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users.
• Working within a design consultancy/senior product leadership role in the public sector, health or allied areas.
• Strong empathy and relationship building skills.

Do you hold a valid security clearance (SC)?
Due to the requirements of this role, all applicants must hold a valid security clearance. Eligibility for SC requires a minimum of 5 years UK residency and 5 years employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you do not hold a valid SC, we won't be able to progress your application and we will contact you to let you know why.

Support in applying

If you need this job description in another format, or other support in applying, please email [e-mail].

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application.

Life at Made Tech

We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice.

Like many organisations, we use Slack to chat to each other. If you’d like to speak to someone about their experience as an employee, please let one of the Made Tech Talent Team know.

The groups are:

• disability
• lgbtqiaplus-allies-and-activists
• Womxn-in-tech

We are always listening to our growing teams and evolving the benefits available to our people. As we scale, so do our benefits. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

Here are some of our most popular benefits listed below:

Paid counselling - we offer paid counselling as well as financial and legal advice.