Senior Product Manager

Certn; Sevenoaks; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Senior Product Manager to lead the Identity Verification product line. In this high-impact role, you will drive product strategy and development, ensuring user needs are met through elegant and scalable solutions. You'll work in a dynamic environment, collaborating with cross-functional teams to deliver impactful products that enhance customer experiences. If you're passionate about leveraging technology to build trust and identity solutions, this opportunity is perfect for you. Join a team that values creativity, collaboration, and continuous improvement as you help shape the future of identity verification.

Benefits

4 weeks paid vacation

Work-from-home allowance

Professional development budget

Flexible work-life balance

Team-building activities

Qualifications

• Proven ability to lead full product lifecycle and deliver value.
• Deep understanding of IDV systems and regulatory frameworks.
• Experience in SaaS, fintech, or compliance-heavy spaces.

Responsibilities

• Craft and evolve product roadmap aligned with business goals.
• Define and track key success metrics for product performance.
• Collaborate with cross-functional teams for product success.

Skills

Product Lifecycle Management

Identity Verification (IDV)

Data-Driven Decision Making

User Story Writing

Stakeholder Communication

Market Research

Fraud Prevention Techniques

Agile Methodologies

Education

Bachelor's Degree

Certifications in Product Management

Tools

Jira

OCR Technologies

Biometric Authentication

Secure APIs

Job description

Where We’re Coming From

Certn is flipping the script on background screening with The World’s Easiest Background Check—and we’re not slowing down. With over $127M in funding and a spot on Deloitte Canada’s Fast 50 three years running, we’re scaling fast and rewriting the rules of trust and identity.

We’ve built a product people love. Now, we’re looking for a Senior Product Manager who’s ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution.

The Role: Identity Trailblazer (aka Senior Product Manager)

We’re looking for a Senior Product Manager to take ownership of our Identity Verification (IDV) products—one of the most mission-critical areas of our platform. You’ll lead product strategy and development, transforming how we help users prove who they are in a fast, secure, and compliant way across global markets.

This is a hands-on, high-impact role where innovation, collaboration, and velocity are the name of the game. If you’re part strategist, part builder, and part data-obsessed product champion—we want to meet you.

What You’ll Be Owning (and Crushing):

Set the Vision

• Craft and evolve a product roadmap that aligns with business goals and solves real customer problems.

• Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve.

Be the Voice of the Customer

• Dive deep into user needs, market feedback, and regulatory requirements to design elegant, scalable solutions.

• Work closely with global stakeholders and power users to refine strategy and define the “what” and the “why.”

Build with Intention

• Write crystal-clear user stories, define MVPs, and work alongside engineering to ship fast and smart.

• Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition.

• Optimize for performance, usability, and fraud prevention without sacrificing customer experience.

• Leveraging AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions.

Drive Product Success

• Define, track, and report on key success metrics—measure what matters, iterate relentlessly.

• Collaborate with Sales, Marketing, and Customer Success to ensure smooth rollouts and adoption.

• Own the entire product lifecycle: concept → build → launch → learn → iterate.

Lead Cross-Functional Magic

• Partner across engineering, design, legal, and more to deliver high-impact outcomes.

• Translate complexity into clarity—both internally and externally.

• Mentor up-and-coming product managers and help shape our product culture.

What You Bring to the Table:

Must-Haves

• Proven ability to lead the full product lifecycle—from discovery to launch to iteration—delivering real value to users and the business.

• Experience owning complex digital products, ideally in SaaS, security, fintech, or compliance-heavy spaces.

• Deep understanding of Identity Verification (IDV) systems, including KYC/AML, fraud prevention techniques, and regulatory frameworks.

• Comfortable working with technical teams and technologies like OCR, biometric authentication, liveness detection, and secure APIs.

• Innovative mindset bringing AI-driven features to life and championing a culture of experimentation, iteration, and continuous improvement.

• Strong product intuition backed by a data-driven mindset—you know when to trust the numbers and when to trust your gut.

• Ability to turn customer insights and market research into clear roadmaps and impactful product features.

• Skilled communicator who can align stakeholders, rally teams, and translate complexity into clarity.

• Experience collaborating cross-functionally with engineering, design, marketing, legal, and customer success.

• Track record of shipping scalable, customer-loved solutions in fast-paced or growth-stage environments.

Bonus Points For

• Experience in regulated markets or working with government frameworks.

• Background in B2B SaaS, enterprise products, or security/fintech tools.

• Familiarity with Agile, Jira, and other product collaboration tools.

• Certifications in product management (Pragmatic, AIPMM, etc.).

• Experience working with remote, global teams.

What’s In It for You?

• Vacation Mode On: 4 weeks of paid vacation + paid sickness entitlement.

• Flex Life: Remote-friendly setup, work-from-home allowance, and a flex allowance to make your work-life balance flawless. Occasional travel will be required.

• Growth Fuel: A professional development budget to level up your skills.

• Ownership & Impact: Your work here will be meaningful, impactful, and directly shapes the future of our product.

• A team that’s high-performing, transparent, and actually fun to work with.

• Oh—and you’ll help us build the product that powers our own background checks (meta, right)?

Ready to Build the Future of Identity?

We’re not just building products—we’re building trust at scale. If that fires you up, you’re in the right place. Let’s craft something game-changing together.

We can’t wait to see what you’ll bring to Certn. Let’s grow something epic together.

Just so you know…the successful candidate will be required to complete a background check. This means you’ll get to see firsthand what we do (and trust us, we do it REALLY well)!

Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.

If you need accommodation during the hiring process, just let us know—we’ve got you.