Senior Product Manager

Basware; Knutsford; Hybrid; GBP 77,000 - 111,000; Full time

Job summary

Basware is seeking a Senior Product Manager to own our AI-native document capture solution, including product vision, strategy, roadmap, and the AI training pipeline that improves accuracy over time. The role collaborates with engineering, architecture, UX, sales and customer success across Europe.

The position is open to candidates located anywhere in Europe with authorization to work, offering hybrid work options.

Qualifications

• 5+ years of product management, incl 2+ years AI/ML powered products with fintech/ILM background.
• Deep understanding of AP processes.
• Real working knowledge of AI/ML; able to trade off model behavior, confidence & evaluation.
• Experience designing AI governance controls for audit.
• Customer-centric mindset translating pain points into solutions.
• Strong leadership & cross-functional collaboration.
• Analytical thinking with data-driven decisions.

Responsibilities

• Own product strategy and roadmap for AI-native document capture with clear competitive insights.
• Own the AI process end-to-end: extraction architecture, feedback loop, and training pipeline.
• Set ground truth and accuracy measurement strategy to make product accuracy verifiable.
• Apply Governed Autonomy framework to AI decisions ensuring explainability and auditability.
• Engage with customers, prospects, and partners to shape the roadmap and drive adoption.
• Partner with sales, marketing and partner teams to drive usage and adoption.
• Track KPIs to measure AI-driven revenue impact and inform the roadmap.

Skills

Product management

AI/ML

AP processes

AI governance

Customer-centric

Leadership

Analytics

Job description

This position is open to candidates located anywhere in Europe.

At Basware, we deliver mission-critical cloud solutions that empower organizations to unlock their full potential. Our products are designed to bring clear and compelling value to our customers, and we’re looking for talented and forward-thinking professionals who can help us shape the future of our technology.

Basware is seeking a Senior Product Manager to own our AI-native document capture solution. This role covers both the product itself, the vision, strategy, and roadmap, and the AI process behind it: the extraction models, the feedback loop, and the training pipeline that improve accuracy over time. The Senior Product Manager will work closely with engineering, architecture, UX, sales, and customer success throughout the product lifecycle.

The position is open to candidates based in Europe, and applicants must have authorization to work within Europe.

Key Responsibilities

• Own product strategy and roadmap for AI-native document capture, with a clear view of where competitors are moving and where Basware needs to move faster.
• Own the AI process end to end: the multi-model extraction architecture with automatic failover, the feedback and training loop, and how field corrections become model improvements.
• Set the ground truth and accuracy measurement strategy so product accuracy is a measured fact, not a talking point.
• Apply Basware's Governed Autonomy framework to AI decisions in the product: define the limits and ensure every action stays explainable, auditable, and accountable.
• Engage directly with customers, prospects, and partners in sales cycles, field visits, and feedback sessions to shape the roadmap and reduce friction to adoption.
• Partner with sales, marketing, and partner teams to drive usage and adoption.
• Track the KPIs that measure this product's contribution to adoption and AI-driven revenue, and use them to inform the roadmap.

Requirements

• Experience: 5+ years of product management experience, including 2+ years specifically shaping AI/ML-powered products or features, with a strong background in ILM or financial technology
• Domain Knowledge: Deep understanding of AP processes
• AI/ML Fluency: Real working knowledge of AI/ML technologies; comfortable making product trade-off calls on model behavior, confidence, and evaluation rather than relying on a vendor's claims
• AI Governance: Sound judgment on where AI should act autonomously and where it shouldn't, and experience designing controls that hold up to audit
• Customer-Centric Mindset: Ability to translate customer pain points into product solutions
• Leadership & Collaboration: Strong communication and stakeholder management skills to align cross-functional teams
• Analytical Thinking: Strong data analysis skills, including accuracy measurement and error attribution, to drive product decisions

About Basware

Basware is the global leader in Invoice Lifecycle Management, processing more than 250 million invoices a year across 190+ countries, backed by more than $10 trillion in cumulative invoice value and over 40 years of industry expertise. Basware was named a Leader in the 2026 Gartner Magic Quadrant for Accounts Payable Applications.

Why join us?

• You’ll own outcomes, not just a roadmap. What you decide ships, and you’ll see the effect in weeks, not years.
• Every correction your team makes feeds a system running across 175+ countries. Few product roles let you touch this much of a company’s core value chain.
• We measure you on results, not activity. If you want your name on the numbers, not just the backlog, you’ll fit right in.

Our offering

We offer flexibility in how you work, giving you the freedom and support to deliver your best results. As a company, we are committed to your well-being and want to make sure you have an excellent work-life balance. We offer you an opportunity to build your career in an international environment and to develop and learn continuously.

What sets us apart is our unique company culture. At Basware, collaboration is at the core of everything we do. The 'We' spirit unites us and fosters a sense of inclusion, igniting a genuine passion for success and a shared celebration of achievements. Regardless of our backgrounds, we are all Baswareans.

This role is based in Europe, with flexibility to work from a Basware office or in a hybrid setup. Because of close day-to-day collaboration with our engineering and product teams, overlap with European working hours is required.

Our recruitment process will include pre-employment actions such as enhanced background screening and reference check.

Basware. Now it all just happens.