Product Manager, Klario

Basis Technologies; Bracknell; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Pension

Life insurance

Employee assistance programme

25 days holiday

Learning and development budget

Mental health support

Job summary

Basis Technologies is hiring a Product Manager for Klario, our AI-powered, cloud-based change management platform. In this two-PM role, you will own a defined area of Klario's roadmap, partner with the other PM to align on strategy, and lead discovery with early customers to validate hypotheses.

This hybrid position requires 2 days in our Bracknell office each week. You will shape positioning with commercial teams, track market developments in AI and SAP ecosystems, and translate insights into a

Qualifications

• Experience in enterprise B2B SaaS product management.
• Strong discovery and experimentation track record.
• Able to work in a two-PM environment and collaborate with peers.

Responsibilities

• Own a defined Klario roadmap area and set near-term priorities.
• Partner with the existing Klario PM to align on the shared roadmap.
• Drive discovery with early customers and assess value, usability and willingness-to-pay.

Skills

Product management

SaaS

Discovery

Stakeholder management

Job description

Location: Hybrid (2 days a week in our Bracknell office)

The Opportunity

Klario is our newest product: an AI-powered, cloud-based intelligent change management platform, made generally available in 2026, and it sits at the centre of the company's growth strategy. As an early-lifecycle product, its challenges are different from those of our established portfolio. The priority is finding and deepening product-market fit, not managing a mature installed base. Klario has grown to the point where one Product Manager can no longer cover it all, so this role adds a second Product Manager to the team. You will own a defined area of the product and its roadmap alongside the existing Product Manager, while sharing responsibility for the overall Klario direction. Within your area, this is the full product management craft: leading intensive discovery with early customers and prospects, forming and testing hypotheses about where Klario creates the most value, shaping positioning and packaging alongside commercial teams, and converting what you learn into a fast-moving, evidence-led roadmap. It suits a product manager who is energised by ambiguity, comfortable making decisions at pace with incomplete information, and able to collaborate closely with a peer rather than needing sole ownership of a product.

In This Role You Will

• Own your area of the Klario roadmap: set the strategy and near‑term priorities for a defined part of the product, and contribute to the overall Klario vision as one of two Product Managers on the platform.
• Partner with the existing Klario Product Manager: align on the shared roadmap, divide discovery and delivery focus sensibly, and present one coherent product direction to stakeholders and customers.
• Drive discovery and validation: engage early customers, prospects and design partners continuously, testing value, usability and willingness‑to‑pay hypotheses and iterating rapidly on the evidence.
• Shape positioning and packaging: work with Marketing and commercial teams on messaging, pricing hypotheses and the go‑to‑market motion for a new product.
• Track the market and ecosystem: stay ahead of developments in AI and the SAP ecosystem, including SAP Cloud ALM, that affect Klario's opportunity and differentiation.
• Instrument and learn: define success metrics, make sure the product is instrumented to measure them, and use usage data alongside qualitative insight to steer decisions.
• Feed the delivery engine: give the Klario Product Owner and Engineering clear problem statements, context and priorities, and stay close enough to make fast trade‑off calls.
• Represent Klario internally and externally, from executive updates and customer sessions to analyst and event input as needed.

Is This Opportunity For You?

• Demonstrable experience in product management for enterprise B2B software.
• Hands‑on experience with SaaS products: cloud‑delivered, subscription‑based software, and the practices that come with it, such as continuous delivery, usage instrumentation and iterating on a live product.
• A strong grounding in modern product discovery: continuous customer interviewing, assumption mapping, hypothesis‑driven experimentation, prototyping and rapid validation, with concrete examples of discovery changing what was built.
• Experience taking a new product or major new capability from early stage toward product‑market fit (0 to 1 or early growth), not solely managing established products.
• Comfort with data‑driven and AI‑driven products, with the ability to reason about what AI capabilities make possible and communicate this credibly to customers.
• Analytical: fluent with product usage data and metrics to inform decisions.
• An excellent communicator, able to bring ambiguity into focus for executives, customers and engineers alike.
• Experience working effectively in a multi‑Product‑Manager team: comfortable owning a slice of a product, aligning on shared priorities and collaborating with peers.

Desirable

SAP experience. Familiarity with the SAP ecosystem, for example change and transport management or S/4HANA programmes, would be a real advantage, as would exposure to DevOps and ITSM tooling or the utilities sector. Not essential, the domain can be learned.

What We Do

We enable every SAP‑run business to manage change intelligently, no matter how complex their technology landscape. Our suite of Intelligent Change Management (ICM) solutions harnesses the collective intelligence of the SAP community to help business and technology change teams work together to explore, plan and execute business change imperatives. For over 25 years, we have helped equip, liberate and champion SAP change heroes at global leaders like Kimberly‑Clark, 3M and Vistaprint.

Who We Are

We have been officially named one of the UK's Best Workplaces by Great Place to Work®, for the third year in a row. We are at an exciting point as we scale from 130+ global employees, with the foundations in place to grow with purpose, whilst retaining the individual ownership and tangible impact you would expect working in a scale‑up organisation.

We are a global team who collaborate across all levels, locations and departments, whilst individually having the knowledge and expertise, autonomy and accountability to drive successful outcomes. Our fast‑paced environment means we embrace change, and communicate effectively, to proactively and creatively solve problems.

Why Join Us

Aside from the tangible individual impact and personal growth you would expect working in a global scale‑up environment, at Basis Technologies we take looking out for our employees seriously.

We are believers in Learning and Development. Organisational learning allows team members to continue to advance their professional growth individually and as a team, which is why each employee has access to a dedicated annual Learning and Development budget.

In an effort to support the mental health of our employees, we have certified Mental Health First Aiders who support our people across the globe in developing skills for positive wellbeing. Each year we run an initiative giving employees from every location the opportunity to become certified by Mental Health First Aid International.

Benefits And Initiatives

• Competitive salary and annual bonus
• Private Medical Insurance & cash plan (dental, optical and physiotherapy)
• Pension scheme
• Life Assurance and Income Protection
• Employee Assistance Programme
• 25 days holiday, rising to 30 with tenure, plus Bank Holidays
• Global flexibility: work abroad up to one month per year
• Enhanced Parental Leave
• Paid Volunteer Day
• Annual Learning and Development budget
• Employee referral bonus
• Mental Health First Aiders Programme
• Monthly Shared Knowledge Sessions
• STEM Ambassador Programme Partnership

Basis Technologies is proud to be an Equal Opportunities Employer and we encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.