Senior Product Manager

Travelport; England; Hybrid; GBP 72,000 - 88,000; Full time

Benefits offered by this job

25 days annual leave

Pension contribution

Private medical insurance

Life assurance

Personal travel insurance

Job summary

A leading travel technology company is seeking a Senior Product Manager to drive product strategy and delivery in a complex ecosystem. The ideal candidate should possess strong customer orientation, technical fluency, and commercial acumen, with extensive experience in Agile environments. This role offers a salary of £80K plus an attractive benefits package including annual leave, hybrid working model, and participation in a bonus program based on performance.

Qualifications

• Extensive experience in product management within a technology environment.
• Ability to lead cross-functional teams effectively.
• Strong analytical skills to inform product decisions.

Responsibilities

• Drive product strategy and delivery across a complex travel technology ecosystem.
• Develop a deep understanding of customer needs.
• Use analytics and quantitative reasoning to guide prioritization.

Skills

Customer orientation

Technical fluency

Commercial acumen

Agile methodology

Collaboration

Tools

Jira

Confluence

Job description

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

We’re hiring right now for a Senior Product Manager! Search for #Travelport on LinkedIn and hear from our amazing team.

How you’ll make an impact:

The Senior Product Manager is responsible for driving product strategy and delivery across a complex, multi‑sided travel technology ecosystem. This role requires strong customer orientation, technical fluency, commercial acumen, and the ability to lead cross‑functional teams in an Agile environment.

Your role in action:

• Develop a deep understanding of customer needs across travel agencies, suppliers, and developers.
• Serve as the internal voice of the customer and validate solutions through customer engagement and feedback loops.
• Balance agency, supplier, and platform needs in a multi‑sided marketplace.

Technical & Platform Fluency (General & Galileo Host)

Demonstrate strong technical understanding across platform capabilities, including onboarding, authentication, access management, and critical travel industry concepts (NDC, Orders, Ticketing, PNRs, PoS integration).

Additionally, show deep fluency in host-based travel operations and agency servicing workflows, including:

• Host‑based PNR lifecycle and servicing (creation/modification/commit workflows, segment status behaviors, audit and history awareness).
• Queueing and operational processes used for schedule changes, fulfillment follow‑ups, and post‑booking servicing.
• Ticketing and ancillary document lifecycles (ticket and EMD issuance, exchange/reissue, refund/void) and how document states impact downstream servicing.
• Operational messaging such as SSR, OSI, and remarks, with an understanding of how data quality affects servicing flows and customer experience.
• Prioritize roadmaps and backlogs to maximize customer and commercial impact.
• Collaborate closely with Product Owners, Engineering, UX, Data, and Commercial teams.
• Define acceptance criteria and provide feature‑level product acceptance at delivery.
• Use analytics and quantitative reasoning to guide prioritization and product strategy.
• Track and report product KPIs (activation, adoption, ROAS, API usage, etc.).
• Ensure product decisions drive revenue, efficiency, and ROI while complying with commercial, security, billing, and regulatory considerations.

Could this be you?

• Extensive experience with Jira to structure and manage epics, user stories, dependencies, and Agile workflows across distributed engineering teams.
• High proficiency in Confluence as a documentation and knowledge‑management hub, including PDDs, strategy docs, decision logs, and stakeholder‑ready updates.
• Ability to leverage Jira + Confluence together to:
• Ensure clarity of requirements and acceptance criteria.
• Strengthen collaboration between Product, Engineering, Design, and Commercial teams.
• Improve transparency, traceability, and delivery predictability at scale.

Where do we start! Our benefits package includes

Offer Salary: 80K + Benefits

We offer a package that includes 25 days annual leave per annum, hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.

Your journey at Travelport starts here.

Our application process is quick, easy, and hassle-free — apply in just a few minutes!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.