Senior Product Manager

Apply Recruitment

East Midlands

Hybrid

GBP 90,000 - 95,000

Full time

14 days+

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Benefits offered by this job

20% Bonus
10% Pension
5.8k Car Allowance
Private Medical Insurance

Job summary

Apply Recruitment seeks a Senior Product Manager for ServiceNow Products. This hybrid position offers a competitive salary of £90k to £95k, along with substantial benefits including a 20% bonus, pension, car allowance, and private medical.

The role entails leading the ServiceNow platform management for a multi-site critical national infrastructure organization, requiring strong stakeholder management and communication skills.

Qualifications

  • Experience in ServiceNow Product Management.
  • Knowledge in at least two ServiceNow areas: HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist.

Responsibilities

  • Own the ServiceNow platform for a major UK critical asset.
  • Define platform strategy, roadmap & technical direction.
  • Drive value from the ServiceNow contract.

Skills

Stakeholder Management
ServiceNow Platform Leadership
Platform Architecture Understanding
Agile Ways of Working
Commercial Mindset

Job description

Senior Product Manager - ServiceNow Products - Hybrid.

£90k to 95k plus 20% bonus, 10% pension, 5.8k car allowance, private medical etc.

North West Based multi site Enterprise Level Critical National Infrastructure Organisation requires a Senior Product Manager with ServiceNow Product Management experience who can provide product and platform leadership supported by a product team including a technical product owner for ServiceNow, ServiceNow architect, business analysts etc

This really is an opportunity to own the ServiceNow platform for major UK critical asset as it builds its use of this and other big ticket products.

You must have knowledge of ServiceNow - in two of any of the following - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist.

  • Strong Stakeholder Management & Communication, able to challenge with credibility and business partner effectively.
  • Partner with other Product Managers to face off into the Organisation
  • With at least knowledge in two of the following areas - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist
  • Evangelise with pragmatism, regarding the role that ServiceNow can play for the organisation.
  • Strong commercial mindset - Internally to support cost of delivery, and externally to drive value from the ServiceNow contract
Key Skills
  • ServiceNow platform leadership
  • Platform architecture understanding (key patterns, integrations, data, security)
  • Governance & decision-making (standards, guardrails, pragmatic exceptions)
  • Delivery collaboration (Agile ways of working, enabling teams without blocking)
Key Activities
  • Define Platform Strategy, Roadmap & Technical Direction
  • Platform Governance & Quality Assurance
  • Vendor Management - Driving value from ServiceNow contract, managing licensing, and implementation partners
  • Support Release, Environment & Lifecycle Management
  • Support Security, Risk, Compliance & Audit Readiness

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