Senior Product Designer - UX

Futureheads; Greater London; Hybrid; GBP 70,000 - 75,000; Full time

Job summary

Futureheads Recruitment Ltd in London is seeking a Senior Product Designer with a focus on UX to shape digital experiences across products and services. You will engage early in the design process, combining UX strategy, research and hands-on design to untangle complex problems for clients.

The role spans digital products, services and business transformation, with an increasing focus on AI and agentic experiences. Hybrid work with ~3 days in the office per week.

Qualifications

• At least 5 years of experience in UX or Product Design.
• Experience in consultancy, agency or studio environments.
• Ability to lead discovery, research and workshops.
• Comfort presenting to senior stakeholders.

Responsibilities

• Lead discovery, research, workshops, journey mapping and experience strategy.
• Translate complex problems into user flows, wireframes and prototypes in Figma.
• Explore AI-powered and agentic interaction models.
• Work with strategists, designers and client teams from early concepts to delivery.

Skills

UX design

Product design

Discovery workshops

Journey mapping

Information architecture

Service design

AI experimentation

Figma

Client collaboration

Leading teams

Tools

Figma

Job description

Senior Product Designer - UX focus

London - Permanent

£70,000-75,000 | Hybrid (approximately 3 days in the office per week)

We're working with an independent London-based consultancy looking for a Senior Product Designer who enjoys solving complex problems, shaping digital experiences and getting involved early in the design process.

The role combines UX strategy, research and hands-on product design, with plenty of opportunity to work directly with clients, untangle complex problems and shape the direction of digital products and services.

The work is varied, spanning digital products, services and business transformation. There's also an increasing focus on AI, particularly agentic experiences and how people will interact with intelligent systems.

What you’ll be doing

• Working with clients to understand business challenges, shape propositions and define better experiences.
• Leading discovery, research, workshops, journey mapping and experience strategy.
• Translating complex problems into clear user flows, wireframes and interactive prototypes in Figma.
• Exploring new interaction models, including AI-powered and agentic experiences.
• Working closely with strategists, designers and client teams, taking ownership of your work from early thinking through to delivery.

What we’re looking for

• At least 5 years of experience in UX or Product Design, ideally gained in a consultancy, agency or studio environment.
• Strong UX thinking, particularly around complex user journeys, information architecture and service design.
• Experience contributing to strategy and discovery, with the confidence to challenge briefs and help clients work out what they actually need.
• Someone comfortable running workshops, presenting ideas and working directly with senior stakeholders.
• Curiosity about AI and evidence that you’re already experimenting with it in your work. Experience designing agentic products would be a bonus.

Benefits

You’ll join an established, collaborative design team with exposure to different clients and challenges. Some projects are more strategic, while others require you to get deep into the detail of a product or service.

There's potential to work with a major financial services client as the team grows, alongside opportunities across the wider consultancy.

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us.