Senior Product Designer

Newcross Healthcare Solutions; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Newcross Healthcare Solutions Limited is seeking a Senior Product Designer in London. The role is hybrid, requiring 2 days per week in a Newcross office, and is a fixed-term contract to 31 December 2026 with a potential extension based on business needs.

You will shape digital products used by healthcare professionals and internal teams, covering discovery, research, prototyping and delivery in a hands-on capacity, collaborating with product managers and engineers.

Qualifications

• Experience as a Product Designer or UX/UI Designer on digital products.
• Strong portfolio showing end-to-end design and decision-making.
• Experience in cross-functional teams with PMs and engineers.
• Strong UX and interaction design skills; simplify complex journeys.
• Experience designing responsive web and/or native mobile apps.
• Ability to work with ambiguity and make informed decisions.
• Experience using user research and usability testing to influence design.
• Understanding of product metrics and how design outcomes can be measured.

Responsibilities

• Understand problems, explore opportunities and shape product direction with cross-functional teams.
• Translate complex workflows into clear and intuitive experiences.
• Conduct user research, usability testing and discovery activities.
• Collaborate with engineers to bring the design to life.
• Define measures of success and use feedback to improve.
• Contribute to and evolve the design system and reusable components.
• Champion accessibility and inclusive design throughout the process.
• Communicate design rationale with evidence and trade-offs.

Skills

Product design

UX/UI design

Cross-functional teamwork

Accessibility design

Prototyping (Figma)

Communication with stakeholders

Tools

Figma

Job description

Newcross Healthcare Solutions Limited (1) | Full time

Senior Product Designer

London, United Kingdom | Posted on 20/08/2026

Location: Hybrid, must be able to be 2 days in a Newcross office per week.

pro rata for a fixed-termcontract to 31 December 2026, with the

possibility of extension subject to businessrequirements

Contract type: Fixed Term Contract

Working Pattern: Core working hours are 9:00am– 5:30pm

Who are we?

At Newcross Healthcare, we’re transforminghealthcare through innovation, technology, and education—anchored by our valuesof Integrity, Respect, Empathy, and Teamwork.

As one of the UK’s leading providers ofhealthcare staffing and professional development, we empower over 80,000 healthand social care professionals with smarter workforce tools, free digitallearning, and accredited training.

By combining professional excellence andintelligent technology with genuine human compassion, we’re shaping a moreconnected, caring future for healthcare. Our values guide everything we do,ensuring exceptional care for patients and unwavering support for our teams.

Who are you?

We’relooking for an experienced Product Designer to join the Product &Technology team at Newcross Healthcare, helping shape digital products used byhealthcare professionals, care providers and our internal teams.

Thisis a hands-on opportunity to solve complex problems and turn them into simple,intuitive, accessible experiences that genuinely make a difference. You’ll beinvolved across the full product lifecycle — from discovery, research andprototyping through to delivery, measurement and continuous improvement.

Healthcareexperience isn’t essential. We’re more interested in how you think, solveproblems and work with others. Experience in SaaS, marketplaces, workforcetechnology, logistics, fintech, travel, booking platforms or other complexoperational products could translate well.

You’llwork closely with Product Managers, Engineers, users and senior stakeholders,helping shape both individual features and the wider direction and quality ofour products.

What will you do?

Whilsta full job description can be supplied here are a few of the keyresponsibilities for the role:

• Working with ProductManagers, Engineers and stakeholders to understand problems, exploreopportunities and shape product direction.
  
• Translating complexworkflows, systems and requirements into clear, simple and intuitiveexperiences.
  
• Conducting andcontributing to user research, usability testing and discovery activities.
  
• Using qualitative andquantitative insight, behavioural data and product metrics to inform andvalidate design decisions.
  
• Creating user journeys,flows, wireframes, prototypes and high-fidelity product designs.
  
• Working closely withEngineers throughout delivery to make sure the intended experience is broughtto life effectively.
  
• Defining appropriatemeasures of success and using feedback and product performance to identifyopportunities for improvement.
  
• Contributing to andevolving our design system, helping create scalable, consistent and accessibleexperiences.
  
• Championingaccessibility and inclusive design throughout the product development process.
  
• Clearly communicatingdesign rationale, including the evidence, assumptions and trade-offs behindyour decisions.
  
• Collaborating withother designers through critiques, workshops and knowledge sharing.
  
• Helping us continuouslyimprove how design works within cross-functional product teams.
  
• Exploring appropriateuses of AI and emerging design tools to accelerate discovery,prototyping and delivery while maintaining a high standard of design quality.
  

What we’ll be looking for: (skills, experience + qualifications):

• Experience as a ProductDesigner, UX/UI Designer or similar, ideally working on digital products ratherthan primarily marketing or brand work.
  
• A strong portfoliodemonstrating end-to-end product design, including the thinking anddecision-making behind your work.
  
• Experience workingwithin cross-functional teams alongside Product Managers and Engineers.
  
• Strong UX andinteraction design skills, with the ability to simplify complicated journeys,systems and workflows.
  
• Experience designingresponsive web products and/or native mobile applications.
  
• Confidence working withambiguity and making informed decisions when perfect information isn’tavailable.
  
• Experience using userresearch and usability testing to influence product decisions.
  
• An understanding ofproduct metrics and how design outcomes can be measured after launch.
  
• Strong prototypingskills and experience using tools such as Figma.
  
• Experience working withor contributing to design systems and reusable component libraries.
  
• A good understanding ofaccessibility and inclusive design principles, including WCAG.
  
Excellent communicationand stakeholder-management skills, with the confidence to explain andconstructively defend design decisions.

• The ability to balanceuser needs, business goals and technical constraints rather than consideringdesign in isolation.
  
• Experience mentoring orsupporting other designers and helping raise the quality of design across ateam.
  
• Confidence working withsenior stakeholders and communicating the evidence, rationale and trade-offsbehind significant product decisions.
  

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion atthe heart of our business, seeking to promote fair employment procedures andpractices to ensure equal opportunities for all. We encourage individualexpression in our workplace and are committed to creating an inclusiveenvironment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer toapply in a different format or would like us to make reasonable adjustments toenable you to apply or attend an interview, please contact us and we will talkto you about how we can assist.