Senior Presales Consultant

Send; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Senior Pre-Sales Consultant to drive growth in the US market. This pivotal role involves partnering with clients to understand their needs and showcasing how the company’s cutting-edge platform can provide substantial business value. You will lead product demonstrations and engage with senior stakeholders, ensuring a seamless customer experience. Join a rapidly growing team that values expertise and collaboration, and be part of a mission to reshape the underwriting landscape with advanced technology. If you're a problem-solver with a passion for the insurance sector, this opportunity is perfect for you.

Benefits

Health Insurance

Life Insurance

Pension Scheme

25 days annual leave

Enhanced Parental Leave

Learning and Development budget

Qualifications

• Extensive understanding of US P&C insurance and underwriting ecosystem.
• Proven success in a Senior Pre-Sales or solution Consulting role.

Responsibilities

• Partner with US sales teams to understand customer challenges.
• Lead product demonstrations and POCs to customers.

Skills

Deep Industry Knowledge

Consultative Solutioning

Sales & Commercial Insight

Technical Acumen

Cross-Functional Leadership

Education

CIPD Level 3 in HR

Job description

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Senior Talent Partner @ Send | CIPD Level 3 in HR

You'll report to: Tom Rhoades, Pre-sales Senior Manager

Team: Revenue

Location: Hybrid – London Office near Monument (typically 2–3 days per week)

Role Type: Full-Time, Permanent

Start date: As soon as possible

The Senior Pre-Sales Consultant Role

As we continue our mission to be the market-leading underwriting software platform for agile insurers, we are seeking a Pre-Sales Senior Consultant to drive our expansion in the US market. This senior role is critical in supporting our growing US customer base and meeting the increasing demand for expert guidance in underwriting technology.

The Pre-Sales Senior Consultant will play a pivotal role in driving business growth by partnering with prospective customers, understanding their challenges, and demonstrating how Send’s platform delivers measurable impact. With deep domain expertise in insurance technology, you will take a consultative approach to problem-solving—translating complex technical capabilities into compelling business value.

In this high-visibility role, you’ll lead product demonstrations, proof-of-concept engagements, and strategic conversations with senior stakeholders. You’ll also collaborate closely with sales, product, and delivery teams to ensure a seamless customer experience from initial engagement to solution adoption.

About Send

In 2017, the three founders of Send (Andy Moss, Ben Huckel, and Matt McGrillis) had a vision to reshape and enhance the underwriting processes of commercial insurers by fusing advanced technology and deep expertise.

2019: Delivered a commercial and specialty Underwriting Workbench for a leading global insurer (a major FTSE 100 carrier and one of the UK’s top five composite insurers), streamlining operations, driving efficiencies, and providing forward visibility.

2022: Won three awards for the Underwriting Workbench and raised $10m in Series A funding to expand in the UK and US.

2023: Launched "Smart Submission," a stand-alone component of the Underwriting Workbench, and was named a “Leader” in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment.

2024: Named a “Top Provider” in the Datos P&C Workbench report and a “Leader” in the Celent Underwriting Workbench reports in both North America and Global Markets.

Our vision is to be the market-leading underwriting software platform for agile carriers.

Our Funding

From 2017 to 2022, we bootstrapped our growth journey, transforming into a profitable and stable company. In November 2022, after a year of customer and team growth, we successfully obtained $10m in Series A funding to accelerate our expansion in the UK and US and our product development. We enjoy the support and expertise of our investors, Mercia and Breega.

We are currently preparing our Series B funding round and looking forward to the growth acceleration this will facilitate.

The Send Team

In the past year, Send has experienced remarkable team growth, expanding by over 50% to a team of 80+. At the start of 2024, our team was based in the UK and Poland. We’ve taken significant strides towards establishing a global presence and now have team members across the US and India, all working collaboratively to be the market-leading underwriting software platform for agile insurers.

What You’ll Be Doing as a Senior Pre-Sales Consultant

• Partner with our US sales teams to understand customer challenges and strategic objectives, identifying how Send’s platform can best support them.
• Lead the preparation and execution of critical product demonstrations and POCs to customers, working with our sales team and pre-sales engineers to tailor the solution to best showcase our product fit and value.
• Provide market and product expertise throughout the sales cycle, guiding customers through complex buying decisions and ensuring a seamless evaluation process.
• Lead RFP and proposal written responses, effectively articulating how Send’s functionality and feature set will be applied and configured to meet their requirements.
• Collaborate with sales leadership to help develop compelling business cases, ROI models, and competitive positioning strategies.
• Extract insights from customer engagements to refine sales messaging and enhance go-to-market strategies.
• Shape the backlog and design of our Pre-sales R&D to continuously enhance demo environments to deliver a seamless and impactful customer experience.
• Serve as the voice of the US customer, providing critical market feedback to core product and technology teams to influence roadmap direction and prioritisation.
• Support the refinement of sales collateral, case studies, and technical documentation to strengthen customer understanding and engagement.
• Keep your finger on the pulse of industry trends, competitor developments, and evolving customer needs within the North American insurance landscape.

The Skills and Experience Needed for the Senior Pre-Sales Consultant Role

• Deep Industry Knowledge – Extensive understanding of the US P&C insurance and underwriting ecosystem, with hands-on experience in Non-Admitted E&S, program or reinsurance markets.
• Consultative Solutioning – Proven success in a Senior Pre-Sales or solution Consulting role within a high-growth SaaS or tier 1 consulting firm. Be a problem solver by nature, uncovering customer challenges, shaping tailored solutions, and clearly articulating business value to senior stakeholders
• Self-starter – Be comfortable managing your own workload, identifying both opportunities and risks and developing an approach to dealing with them.
• Executive-Level Engagement – Skilled in presenting to and influencing C-suite executives, Heads of Underwriting, IT leaders, and Innovation teams in enterprise insurance organizations.
• Sales & Commercial Insight – Experience collaborating closely with sales teams to support complex deal cycles, including RFP responses, business case development, and competitive positioning in the US market.
• Technical Acumen – Strong ability to communicate complex core enterprise technology concepts, including APIs, integrations, and data workflows, to both technical and non-technical audiences.
• Cross-Functional Leadership – Ability to work seamlessly with sales, product, delivery, and engineering teams to ensure a cohesive and effective customer engagement process.

Nice-to-Have Experience:

• Experience in a high-growth SaaS or Insurtech company, particularly within the North American insurance market.
• Familiarity with underwriting workbenches, policy administration systems (PAS), or claims technology.

What’s on Offer - Life at Send

Health Insurance - through AXA, covering medical, dental, optical, mental health, and therapies, plus access to Spill for free, confidential mental health support and therapy.

Life Insurance - covering four times basic salary, and Income Protection for up to 36 months at 75% of salary, including rehabilitation support.

Pension Scheme - Salary sacrifice pension scheme through Royal London. Send contributes 8%, with an employee minimum of 4%.

Time Off - 25 days annual leave for all colleagues, plus public holidays. We also offer volunteering time and a wellness day.

Enhanced Parental Leave - Enhanced parental leave package, including 12 weeks of fully paid leave for all new parents and additional support for birth-giving parents.

Learning and Development - Annual budget to use through Learnerbly, giving you access to books, courses, conferences, and resources to support your development.

Check out Send's public Handbook for more information on our product, recruitment process, team, benefits and much more.

Our recruitment process for Senior Pre-Sales Consultant role is a minimum of four stages:

Stage 1 - Intro call with our in-house recruiter, Liam (30 minutes) - This will cover your background, motivations and communication, along with a chance to get to know Send and the role better.

Stage 2 - Interview with Tom Rhoades, Pre-sales Senior Manager (45 minutes)

Stage 3 - Interview with Lloyd Peters, Head of Revenue UK & EMEA and Brad Tabor, Head of Revenue US (45 minutes)

Stage 4 – Interview with Andy Moss, CEO and Co-Founder (30 minutes)

If you have any specific needs or additional requirements, please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.

Need help with your application or have additional questions regarding the role? Email - [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Consulting, and Sales

• Industries

  IT System Custom Software Development, Insurance, and Software Development

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