Senior Portfolio Manager

JR United Kingdom; Bristol; On-site; GBP 28,000 - 34,000; Full time

Job summary

An established lettings agency in Clifton is seeking a Senior Portfolio Manager to manage a diverse property portfolio. The role involves overseeing operations, mentoring junior team members, and ensuring compliance with lettings legislation. This is a senior-level opportunity in a respected and growing business.

Benefits

25 days annual leave plus bank holidays

Full funding for ARLA Propertymark qualifications

Ongoing professional development

Regular company events

Qualifications

• Previous experience in residential property management.
• Strong problem-solving skills and the ability to work under pressure.
• Full UK driving licence.

Responsibilities

• Act as the primary point of contact for portfolio landlords.
• Oversee day-to-day portfolio operations, including maintenance and compliance.
• Conduct routine property inspections and action follow-ups.

Skills

Communication

Organisational ability

Problem-solving

Job description

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An established and award-winning lettings agency in Clifton is seeking an experienced Senior Portfolio Manager to join its high-performing team. This role offers the opportunity to manage a diverse property portfolio while playing a key role in client service and operational delivery.

The position is ideal for a proactive and detail-oriented individual with prior experience in property management. While student lettings experience is advantageous, it is not essential.

Key Responsibilities:

• Act as the primary point of contact for portfolio landlords
• Oversee day-to-day portfolio operations, including maintenance and compliance
• Support and mentor junior team members
• Handle tenant and client queries with professionalism and efficiency
• Manage and resolve complaints in line with company standards
• Coordinate and deliver student changeover projects
• Conduct routine property inspections and action follow-ups
• Ensure ongoing adherence to current lettings legislation

Key Requirements:

• Previous experience in residential property management
• Excellent communication and interpersonal skills
• Strong organisational ability and attention to detail
• Proven ability to manage client expectations and resolve issues
• Motivated, driven, and able to work independently
• Full UK driving licence
• Working knowledge of lettings legislation and regulatory requirements
• Strong problem-solving skills and the ability to work under pressure
• Basic salary of £28,000 with uncapped OTE of £34,000
• 25 days annual leave plus bank holidays, increasing with service
• Full funding for ARLA Propertymark qualifications and membership
• Ongoing professional development and in-house training
• Regular company events and a vibrant team culture

This is a career-defining opportunity for a property professional ready to step into a senior-level position within a respected and growing business.