Senior PMO Manager

Bupa; Hounslow; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Role-specific bonus 10%

Hybrid work

Job summary

Bupa in London is seeking a Senior PMO Manager to lead the centralised PMO for the Cromwell Transformation Programme, delivering governance, planning and executive reporting across the portfolio. The role drives backlog management, prioritisation and a coherent delivery cadence in a hybrid environment.

You will partner with senior stakeholders and delivery teams, optimize resource demand vs capacity, and raise delivery discipline while enabling strategic transformation outcomes.

Qualifications

• 3+ years’ experience in a PMO or delivery governance role.
• Strong understanding of portfolio governance, RAID management, dependency management, milestone tracking, and executive reporting.
• Experience creating or improving portfolio dashboards, reporting packs, data models and governance information.
• Experience coordinating backlog management, planning cycles and portfolio review forums.
• Healthcare background beneficial.

Responsibilities

• Lead and manage the centralised PMO function for the Cromwell Transformation Programme.
• Maintain a single portfolio view across active initiatives, pipeline priorities and delivery status.
• Own and improve portfolio reporting, dashboarding and data quality.
• Establish and maintain resource demand vs capacity view across IT and Delivery teams.
• Support the Head of Transformation Programme with operational PMO activities.
• Build relationships with senior stakeholders and delivery teams for transparent communication.

Skills

PMO experience

Stakeholder management

Portfolio governance

Agile/PMO practices

Education

PRINCE2

MSP

P3O

Agile / Scrum qualifications

Tools

Microsoft Project

Jira

Azure DevOps

Planner

Power BI

Excel

PowerPoint

Job description

Job Description: Senior PMO Manager Grade – C16 Contract – 12 month fixed term contract Location: Cromwell Hospital, London SW5 0TU Hybrid working: 2 days on site per week Working hours: 37.5 hours per week Salary: From £75,000 dependant on experience Benefits: Role-specific bonus of 10% MBS

We make health happen. At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. The Senior PMO Manager will lead a centralised Programme Management Office (PMO) function to support the technology and transformation initiatives, improving visibility, consistency, and overall delivery discipline. The role will provide centralised governance, reporting, and dashboarding, strengthening data quality and consistency to enable more mature delivery process. The PMO Manager will take a leading role in coordinating backlog management, project prioritisation, and planning cycles, including preparation for executive prioritisation sessions and supporting structured increment and detailed planning. This will ensure a consistent approach to how work is prioritised, planned, and delivered across teams.

How you’ll help us make health happen

Lead and manage the centralised PMO function for the Cromwell Transformation Programme, ensuring consistent governance, planning, reporting and delivery standards across the portfolio. Maintain a single, accurate portfolio view across active initiatives, pipeline demand, priorities, delivery status, risks, issues, dependencies and decisions. Own and improve portfolio reporting, dashboarding, data quality and source consistency to support executive-level decision-making and confidence in delivery insight. Establish and maintain a central view of resource demand versus capacity across IT and Transformation delivery teams, identifying constraints, conflicts, dependencies and optimisation opportunities Drive adherence to agreed governance processes, ensuring consistent project reporting, action follow-up, escalation routes, decision tracking and delivery discipline Support the Head of Transformation Programme by taking ownership of operational PMO activities, enabling greater focus on strategic leadership, stakeholder engagement and transformation outcomes. Build effective relationships with senior stakeholders, delivery teams and enabling functions to support transparent communication, timely escalation and effective portfolio control

Key Skills / Qualifications needed for this role:

3+ years’ experience in a PMO, Programme Office, Portfolio Office or delivery governance role, ideally within a complex transformation, healthcare, hospital or multi-disciplinary environment. Strong understanding of portfolio governance, delivery controls, reporting standards, RAID management, dependency management, milestone tracking and executive reporting. Proven experience creating, managing or improving portfolio dashboards, reporting packs, data models and governance information across multiple projects or programmes Experience coordinating backlog management, planning cycles, prioritisation processes and portfolio review forums Healthcare background is beneficial and desirable Experience supporting resource demand and capacity planning, including identification of constraints, conflicts, resource gaps and optimisation opportunities Excellent stakeholder management and communication skills, with the ability to work confidently with senior leaders, delivery teams, IT, Transformation and hospital stakeholders Strong working knowledge of project, portfolio and reporting tools such as Microsoft Project, Jira, Azure DevOps, Planner, Power BI, Excel and PowerPoint. Current JD already references Microsoft Project, Jira, DevOps and Planner as relevant tools. Project, programme, portfolio, Agile, PMO or change-related qualifications are desirable, such as PRINCE2, MSP, P3O, Agile, Scrum, APM or equivalent professional experience

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time Job Area: IT Locations: Cromwell Hospital London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.