Bank Medical Secretary

Bupa; Hounslow; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

25 days holiday

Enhanced pension

Life insurance

Annual bonus

Season ticket loan

Gympass discounts

Free onsite massages

Job summary

Bupa Cromwell Hospital in London is seeking a Medical Secretary on a bank contract to cover Mon-Fri 9am-5pm. You will support the Medical Secretaries’ department, handling patient interactions, referrals and confidential information to ensure a coordinated patient pathway.

The role requires prior Medical Secretary experience, strong communication, time management and organisational skills, and a commitment to high standards of confidentiality within a supportive team environment.

Qualifications

• Medical secretary experience in a hospital or private setting.
• Experience within private healthcare MDT.
• Excellent communication and strong time management.
• Confidentiality and teamwork.

Responsibilities

• Provide admin support to the department.
• Prioritise doctors’ workload and ensure timely completion.
• Maintain confidentiality and courteous service.
• Coordinate multi-disciplinary team meetings.
• Handle patient information and queries.

Skills

Medical secretary

Private healthcare

Communication

Time management

Organization

Job description

Job Description: Medical Secretary Cromwell Hospital, London SW5 0TU Bank contract £17ph Shifts will be Mon to Fri 9am to 5pm – shifts will vary week to week depending on need but will primarily be to cover leave and sickness absence with additional admin assistance from time to time.

We make health happen. Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Medical Secretary, you will provide administrative support for the Medical Secretaries’ department. You will interact with patients, consultants, staff and visitors to facilitate a coordinated pathway of care for patients.

What you’ll do

• To provide admin support to the department.
• To prioritise doctors’ workload accordingly ensuring each practitioner’s work is accurately completed on time.
• To always maintain a polite and friendly manner and a high standard of confidentiality
• To work as part of a team – showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
• To file all correspondence, test results and referral letters into the patient’s notes before returning to medical records.
• To receive telephone messages and relevant queries.
• Send/receive faxed messages and relay promptly to doctor concerned.
• To request patient information from outside organisations
• To support in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.

What you’ll bring

• Medical Secretary experience
• Experience within private healthcare MDT (Multi-Disciplinary Team)
• Experience would be desirable
• Excellent communication skills
• Good time management and prioritisation skills
• Organisational kills
• Telephony skills
• IT Literate

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions through Gympass
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Part time Job Area: Administration Locations: Cromwell Hospital London

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.