Senior Plan Specialist - Global Custody

Consortium; West of England; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Flexible work

Company share schemes

Hybrid Bristol office

Job summary

Computershare in Bristol, UK is seeking a Senior Plan Specialist to join the Global Custody team. The role offers hybrid working with three days in the Bristol office and some remote flexibility, enabling exposure to global markets and client interactions.

You will support day-to-day operations, lead coordination efforts, and help drive continuous improvements across processes while communicating with clients and internal teams.

Qualifications

• Experience within Global Custody or similar operational environments.
• Strong ability to coordinate activities across teams and stakeholders.
• Excellent communication and relationship-building skills.

Responsibilities

• Coordinate daily operational activities across the team.
• Act as a senior escalation point for complex queries and investigations.
• Provide guidance and knowledge sharing to colleagues.
• Participate in client meetings and build strong stakeholder relationships.
• Support managers with workload planning and team organisation.
• Identify opportunities to improve processes and drive efficiency.

Skills

Global Custody experience

Stakeholder engagement

Operational coordination

Job description

Responsibilities include operational coordination and stakeholder engagement

Qualifications: experience in Global Custody or similar environments required

Rewards include flexible work and company share schemes

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

We're looking for a Senior Plan Specialist to join our Global Custody team in Bristol, UK.
This is an exciting opportunity to join a well-established team at a time of significant change across global financial markets. As settlement practices evolve globally, you'll play an important role in helping the team adapt, improve processes and continue delivering a high-quality service.

Working in a specialist area of the business, you'll gain exposure to global markets, client interactions and operational change initiatives whilst building your technical expertise and leadership capabilities. You'll be joining a collaborative team where teamwork is paramount, and where you'll be encouraged to contribute ideas, support colleagues and help shape future ways of working.

This is a varied and rewarding role where no two days are the same, offering the opportunity to become a key contributor within the Plans business area that is central to the successful movement of assets across global markets.

A role you will love

As a Senior Plan Specialist, you'll play a key role in the day-to-day success of our Global Custody team, supporting operational delivery while acting as a senior point of contact for colleagues, stakeholders and clients.

Working within a highly regulated environment, you'll help ensure the accurate and timely movement of assets across global markets while maintaining strong controls and delivering excellent service. You'll also support managers with team coordination and help drive continuous improvement across operational processes.

This is an exciting time to join the team, with significant industry and market changes on the horizon that will impact how Global Custody operations are delivered. You'll have the opportunity to become involved in these developments, contribute to change initiatives and help influence future ways of working.

Key responsibilities include:

• Supporting the coordination of daily operational activities across the team
• Acting as a senior escalation point for complex queries and investigations
• Providing guidance, support and knowledge sharing to colleagues
• Participating in client meetings and building strong stakeholder relationships
• Supporting managers with workload planning and team organisation
• Identifying opportunities to improve processes and operational efficiency
• Contributing to change initiatives and industry developments impacting Global Custody operations

This role offers excellent exposure to operational leadership, technical activities and business change, making it an ideal opportunity for someone looking to further develop their career within a specialist financial services environment.

What will you bring to the role?

We're looking for a confident and organised individual who thrives in a collaborative environment and is comfortable operating in a structured, regulated and deadline-driven setting. You'll be someone who takes ownership, contributes ideas, supports colleagues and remains focused on delivering high-quality outcomes, even when managing competing priorities.

You'll bring:

• Experience within Global Custody, Employee Share Plans, Asset Servicing or a similar operational environment
• Strong organisational and planning skills
• Excellent communication skills and the ability to build effective stakeholder relationships
• The ability to analyse issues, make informed decisions and deliver practical solutions
• A proactive approach to continuous improvement and change
• Strong attention to detail and commitment to quality
• The ability to perform effectively under pressure and meet critical deadlines
• An interest in financial markets and industry developments

Most importantly, you'll be a forward-thinking team player who enjoys supporting others, embracing change and making a meaningful contribution within a fast-paced and evolving environment.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About the Team

We’re a leading provider of employee share plans. We partner with many of the world’s biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we’re an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.

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