Senior Plan Specialist - Global Transfers

Computershare UK; West of England; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work

Health & wellbeing rewards

Employee share purchase program

Team events & career hub

Job summary

Computershare UK is seeking a Senior Plan Specialist to join our Global Transfers team in Bristol. The role combines technical expertise with leadership development and client exposure across global markets.

You will oversee complex share transfer activity, support day-to-day operations, and help drive process improvements in a fast-paced environment. This position offers flexible hybrid working and opportunities to grow with the business.

Qualifications

• Experience within operations, financial services, employee share plans or a similar environment.
• Strong attention to detail and excellent organisational skills.
• Confidence managing competing priorities and working under pressure.
• Strong communication and stakeholder management skills.
• Experience supporting, coaching or developing colleagues.
• Good Excel skills and a strong analytical mindset.
• A proactive approach to continuous improvement and problem solving.
• An interest in innovation, technology and the potential of AI to improve ways of working.

Responsibilities

• Processing and overseeing complex transfer transactions across multiple global markets.
• Acting as a senior point of contact for client, stakeholder and colleague queries.
• Supporting workload prioritisation and helping the team achieve service targets.
• Leading meetings, participating in client calls and building strong stakeholder relationships.
• Coaching and supporting colleagues through knowledge sharing and day-to-day guidance.
• Investigating issues, identifying root causes and driving process improvements.
• Monitoring operational risks, controls and service standards.
• Supporting projects and initiatives that improve efficiency, quality and client outcomes.

Skills

Operations experience

Analytical mindset

Stakeholder management

Communication skills

Coaching/mentoring

Problem solving

Tools

Excel

Job description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Are you ready to take the next step in your career within a global organisation? We're looking for a Senior Plan Specialist to join our Global Transfers team in Bristol.

This is an excellent opportunity to join one of the largest and most supportive teams within Plans, where you'll combine technical expertise with leadership development and client exposure. You'll gain experience across global markets, contribute to process improvements and play an important role in supporting both colleagues and clients.

With training, a collaborative team culture and exposure to a wide variety of operational activities, this role offers a strong pathway into future senior opportunities across the business.

A role you will love

As a Senior Plan Specialist, you'll be responsible for processing and overseeing complex share transfer activity across global markets while supporting the day-to-day coordination of the team. Working closely with our managers, you'll help maintain service standards, resolve complex issues and support the ongoing development of colleagues.

Key Responsibilities Include

• Processing and overseeing complex transfer transactions across multiple global markets
• Acting as a senior point of contact for client, stakeholder and colleague queries
• Supporting workload prioritisation and helping the team achieve service targets
• Leading meetings, participating in client calls and building strong stakeholder relationships
• Coaching and supporting colleagues through knowledge sharing and day-to-day guidance
• Investigating issues, identifying root causes and driving process improvements
• Monitoring operational risks, controls and service standards
• Supporting projects and initiatives that improve efficiency, quality and client outcomes

This role is ideal for someone who enjoys taking ownership, solving problems, supporting others and working in a fast-paced environment where no two days are the same.

What will you bring to the role?

We're looking for someone who is proactive, organised and confident building relationships with a variety of stakeholders. You'll enjoy working collaboratively while also having the confidence to take initiative and make decisions.

You’ll Bring

• Experience within operations, financial services, employee share plans or a similar environment
• Strong attention to detail and excellent organisational skills
• Confidence managing competing priorities and working under pressure
• Strong communication and stakeholder management skills
• Experience supporting, coaching or developing colleagues
• Good Excel skills and a strong analytical mindset
• A proactive approach to continuous improvement and problem solving
• An interest in innovation, technology and the potential of AI to improve ways of working

It would be great if you also have knowledge of global stock markets and experience working across different international market requirements.

This is a fantastic opportunity for someone looking to build leadership skills, expand their technical knowledge and gain greater exposure to clients, projects and business improvement initiatives.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of we're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

We’re a leading provider of employee share plans. We partner with many of the world’s biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we’re an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.