Senior Phlebotomist - Cambridge

Welbeck Group; Cambridge; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Ambitious growth

Modern facility

Supportive team

Career development

Guest-focused care

Job summary

Welbeck Cambridge is seeking a Senior Phlebotomist to lead the phlebotomy service across the centre, delivering safe, efficient patient-focused care and ensuring high standards of practice. You will supervise the team, coordinate rosters, support recruitment and training, and work with consultants and lab providers to maintain excellent diagnostic experiences.

This role is ideal for an experienced phlebotomist ready for leadership in a new, modern private healthcare facility and committed to

Qualifications

• Extensive experience as a phlebotomist in healthcare.
• Experience supervising or supporting colleagues.
• Experience phlebotomising paediatric patients.

Responsibilities

• Lead day-to-day operation of the phlebotomy service across the centre.
• Ensure blood collection procedures are carried out safely, efficiently and in accordance with best practice.
• Deliver a high standard of patient-centred care and support throughout the patient journey.
• Supervise, support and develop members of the phlebotomy team.
• Coordinate staff rotas and ensure appropriate service coverage at all times.
• Monitor service performance and identify opportunities for continuous improvement.
• Ensure accurate patient identification and specimen labelling processes are followed.
• Maintain compliance with infection prevention, health and safety and clinical governance requirements.
• Act as a point of escalation for complex patient or service-related issues.
• Work collaboratively with consultants, nursing teams, laboratory providers and operational colleagues.
• Support recruitment, onboarding, training and competency assessment activities.
• Maintain accurate records and ensure documentation is completed in accordance with organisational policies.
• Participate in audits, quality assurance activities and service development initiatives.
• Provide hands-on phlebotomy support as required to meet service demands.

Skills

Phlebotomy

Leadership

Patient care

Communication

Job description

About Welbeck Cambridge

Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.

At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond.

As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience.

About the Role

As Senior Phlebotomist, you will play a pivotal role in delivering a high-quality, efficient and patient-focused phlebotomy service across Welbeck Cambridge. You will be responsible for leading the day-to-day operation of the phlebotomy function, ensuring the highest standards of patient care, safety and service delivery are consistently maintained.

You will provide leadership, guidance and support to the phlebotomy team, helping to create a positive and collaborative working environment. You will oversee service standards, support workforce planning, maintain compliance with clinical governance requirements and work closely with multidisciplinary colleagues to ensure patients receive an exceptional experience throughout their diagnostic journey.

This is an exciting opportunity to help establish and shape the phlebotomy service within a brand-new healthcare facility. It is ideally suited to an experienced Phlebotomist who is ready to step into a leadership role, or an established Lead Phlebotomist seeking the opportunity to make a significant impact within a growing organisation.

What You'll Be Doing

• Lead the day-to-day operation of the phlebotomy service across the centre
• Ensure blood collection procedures are carried out safely, efficiently and in accordance with best practice
• Deliver a high standard of patient-centred care and support throughout the patient journey
• Supervise, support and develop members of the phlebotomy team
• Coordinate staff rotas and ensure appropriate service coverage at all times
• Monitor service performance and identify opportunities for continuous improvement
• Ensure accurate patient identification and specimen labelling processes are followed
• Maintain compliance with infection prevention, health and safety and clinical governance requirements
• Act as a point of escalation for complex patient or service-related issues
• Work collaboratively with consultants, nursing teams, laboratory providers and operational colleagues
• Support recruitment, onboarding, training and competency assessment activities
• Maintain accurate records and ensure documentation is completed in accordance with organisational policies
• Participate in audits, quality assurance activities and service development initiatives
• Provide hands-on phlebotomy support as required to meet service demands

About You

You will already have significant experience working as a Phlebotomist within a healthcare environment and will be passionate about delivering an outstanding patient experience. You understand the importance of providing safe, compassionate and professional care, particularly when supporting patients who may be anxious or apprehensive.

Ideally, you will have experience supervising or supporting colleagues and will be confident leading by example. You are organised, approachable and highly attentive to detail, with the ability to maintain quality and accuracy while working in a fast-paced environment.

Your communication and interpersonal skills enable you to build trusted relationships with patients, consultants and colleagues alike. You take pride in maintaining high clinical standards and are motivated by delivering a service that places patient care at its heart.

Candidates must be able to demonstrate practical experience of undertaking phlebotomy with paediatric patients and an understanding of the specific considerations involved in providing safe and effective care to children.

Why Join Welbeck?

• Be part of an ambitious and growing healthcare organisation

• Work within a modern, purpose-built private healthcare facility

• Join a supportive, collaborative and values-driven team

• Develop your skills within a specialist healthcare environment

• Contribute directly to outstanding guest experiences and outcomes

• Access opportunities for professional growth and career development

Please note that these positions are being recruited with an anticipated start date of late March 2027. Successful candidates will be expected to commence employment from this date.

Recruitment Process

For this role, there will potentially be three stages;

Stage 1 – Shortlisting

Stage 2 – Screening Call

Stage 3 – Interview Assessment (Face to Face)

Disclosure and Barring Service (DBS)

Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.

Using AI

AI tools can be helpful when you're preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.