Lead Phlebotomist - Oxford

Welbeck; Oxford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Welbeck Oxford seeks an experienced Lead Phlebotomist to run the daily phlebotomy service at a brand-new private healthcare centre. You will lead the team, ensure safe blood collection, and deliver patient-centred care along the patient journey.

You will oversee recruitment, training and competency, collaborate with clinicians and labs, and maintain governance, infection prevention and records. A leadership background in phlebotomy and paediatric experience are preferred.

Qualifications

• Significant phlebotomy experience in healthcare settings.
• Experience supervising or supporting colleagues and leading teams.
• Strong focus on patient experience and safety.

Responsibilities

• Lead the day-to-day operation of the phlebotomy service across the centre.
• Ensure phlebotomy procedures are carried out safely and efficiently.
• Deliver a high standard of patient-centred care throughout the journey.
• Supervise, support and develop phlebotomy team members.
• Coordinate staff rotas and ensure service coverage.
• Monitor performance and drive continuous improvement.
• Maintain accurate patient IDs and specimen labelling.
• Uphold infection prevention, health and safety and governance.
• Act as escalation point for complex issues.
• Collaborate with consultants, nursing, labs and operations.
• Support recruitment, onboarding, training and competency assessment.
• Maintain records and documentation per policies.
• Participate in audits and service development initiatives.
• Provide hands-on phlebotomy support as required.

Skills

Phlebotomy

Leadership

Team supervision

Patient-centred care

Paediatric phlebotomy

Education

Phlebotomy qualification

Tools

Microsoft Office

Job description

About Welbeck Oxford

Welbeck is bringing a brand-new, state-of-the-art private healthcare centre to Oxford, marking an exciting phase of growth for the organisation. The facility will offer a wide range of specialist services delivered by leading clinicians, supported by cutting edge technology and a strong focus on patient-centred, same day care. With a variety of new roles being created across clinical and operational teams, Welbeck Oxford presents an opportunity to join an innovative, forward-thinking environment that is set to redefine private healthcare provision in the area.

About the role

As Lead Phlebotomist, you will play a pivotal role in delivering a high-quality, efficient and patient-focused phlebotomy service across Welbeck Oxford. You will be responsible for leading the day-to-day operation of the phlebotomy function, ensuring the highest standards of patient care, safety and service delivery are consistently maintained.

Reporting to the Clinical Services Manager, you will provide leadership, guidance and support to the phlebotomy team, helping to create a positive and collaborative working environment. You will oversee service standards, support workforce planning, maintain compliance with clinical governance requirements and work closely with multidisciplinary colleagues to ensure patients receive an exceptional experience throughout their diagnostic journey.

This is an exciting opportunity to help establish and shape the phlebotomy service within a brand-new healthcare facility. It is ideally suited to an experienced Phlebotomist who is ready to step into a leadership role, or an established Lead Phlebotomist seeking the opportunity to make a significant impact within a growing organisation.

Overview of key responsibilities

• Lead the day-to-day operation of the phlebotomy service across the centre

• Ensure blood collection procedures are carried out safely, efficiently and in accordance with best practice

• Deliver a high standard of patient-centred care and support throughout the patient journey

• Supervise, support and develop members of the phlebotomy team

• Coordinate staff rotas and ensure appropriate service coverage at all times

• Monitor service performance and identify opportunities for continuous improvement

• Ensure accurate patient identification and specimen labelling processes are followed

• Maintain compliance with infection prevention, health and safety and clinical governance requirements

• Act as a point of escalation for complex patient or service-related issues

• Work collaboratively with consultants, nursing teams, laboratory providers and operational colleagues

• Support recruitment, onboarding, training and competency assessment activities

• Maintain accurate records and ensure documentation is completed in accordance with organisational policies

• Participate in audits, quality assurance activities and service development initiatives

• Provide hands‑on phlebotomy support as required to meet service demands

About you

You will already have significant experience working as a Phlebotomist within a healthcare environment and will be passionate about delivering an outstanding patient experience. You understand the importance of providing safe, compassionate and professional care, particularly when supporting patients who may be anxious or apprehensive.

Ideally, you will have experience supervising or supporting colleagues and will be confident leading by example. You are organised, approachable and highly attentive to detail, with the ability to maintain quality and accuracy while working in a fast-paced environment.

Your communication and interpersonal skills enable you to build trusted relationships with patients, consultants and colleagues alike. You take pride in maintaining high clinical standards and are motivated by delivering a service that places patient care at its heart.

Candidates must be able to demonstrate practical experience of undertaking phlebotomy with paediatric patients and an understanding of the specific considerations involved in providing safe and effective care to children.

You will also bring:

• A recognised phlebotomy qualification or equivalent training

• Significant experience working within a phlebotomy service

• Previous team leadership or supervisory experience would be advantageous

• Excellent communication and interpersonal skills

• Strong organisational and prioritisation abilities

• High levels of accuracy and attention to detail

• A calm, professional and patient‑focused approach

• Knowledge of infection prevention and clinical governance requirements

• Confidence using healthcare systems and Microsoft Office applications

• A commitment to quality improvement and continuous professional development

If you are ready to bring your clinical expertise and leadership skills to Welbeck Oxford, we would love to hear from you.

For a full copy of the Job Description click here

About Us

For more information about Welbeck please click here

Recruitment Process

For this role, there will potentially be two stages;

Stage 1 – Shortlisting outcome

Stage 2 – Interviews (Face to Face)
Disclosure and Barring Service (DBS)

Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre‑employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.

Using AI

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Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.