Senior Pharmacy Assistant - Homecare and Digital

Queen Elizabeth Hospital; North End; Presencial; GBP 21.000 - 26.000; Jornada completa

Descripción de la vacante

Queen Elizabeth Hospital is seeking an administrative professional to support the Homecare/ High-Cost Drugs team and Pharmacy Digital service. You will handle order creation, invoice readiness, and EPMA/Digital queries, with further training in stock management and potential dispensing support.

The role emphasises accuracy and patient-focused care across the QEHKL Trust values. As staff training progresses, you will contribute to audits, maintain records, and collaborate with stakeholders to

Formación

• Experience in healthcare or administrative roles.
• Familiar with EPMA/Digital queries.
• Ability to create purchase orders and process invoices.
• Strong accuracy and data entry skills.

Responsabilidades

• Create purchase orders against validated homecare prescriptions and submit to providers.
• Process homecare invoices promptly to ensure payment by commissioners.
• Maintain and update homecare records and checklists.
• Respond to EPMA/Digital queries and keep EPMA system updated.
• Support training to enable dispensing and distribution of medicines when trained.

Conocimientos

Administrative skills

EPMA system knowledge

Invoicing & accounts payable

Stock management

Herramientas

EPMA system

Electronic Patient Record (EPR)

Descripción del empleo

The postholder will support the Homecare/ High-Cost Drugs team and the Pharmacy Digital service in all aspects of administration; from order creation through to checking documentation is ready for invoice payment and EPMA/Digital queries.Additionally, the post holder will receive training in stock management and good housekeeping duties and will then have the opportunity to progress their training to support dispensing and distribution of medicines.To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate QEHKL Trust Values., Create purchase orders against validated homecare prescriptions in a timely manner for submission to the relevant Homecare provider in accordance with agreed contracts and Service Level Agreements.Complete and manages prescription receipt checklists.Process homecare invoices in a prompt manner to ensure payment by the commissioners.Maintain and update accurate homecare records.Once relevant training has been completed, investigate and resolve queries on homecare invoices.Once relevant training has been completed, reconcile the homecare provider's monthly invoice statement against our records to ensure there are no outstanding invoices.Be a point of contact for EPMA/Digital queries.Ensuring the Electronic Prescribing and Medicines Administration (EPMA) system is kept up to date and accurate, this will include the creation and suspension of user accounts, change passwords and ensuring the correct drugs are set up on the system.

Advising on EPMA protocols and helping to build them alongside the digital technician.Collate and send reports to stakeholders outside of the department.

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.