Senior Pharmacy Assistant - Homecare and Digital

The Methodist Church in Britain; King's Lynn; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

The Queen Elizabeth Hospital King's Lynn is seeking a Senior Pharmacy Assistant to join the Homecare/High-Cost Drugs team and Pharmacy Digital service. The role centers on administration, raising purchase orders against validated homecare prescriptions and ensuring invoices are prepared for payment, with EPMA and digital queries handled efficiently.

Responsibilities include maintaining EPMA accuracy, training in stock management, and supporting dispensing and distribution of medicines as needed.

Competenze

• GCSEs at grade C/4 or above, including English and maths.
• NVQ Level 2 in pharmacy services or equivalent, or willingness to work towards it.

Mansioni

• Create purchase orders against validated homecare prescriptions for the homecare provider, in line with contracts and service level agreements.
• Complete and manage prescription receipt checklists.
• Process homecare invoices promptly so the commissioners pay them.
• Maintain and update accurate homecare records.
• After training, investigate and resolve queries on homecare invoices.
• After training, reconcile the provider's monthly invoice statement against department records to clear outstanding invoices.
• Act as point of contact for EPMA and digital queries.
• Keep the EPMA system up to date and accurate, including creating and suspending user accounts, changing passwords and setting up the correct drugs.
• Advise on EPMA protocols and help build them alongside the digital technician.
• Collate and send reports to stakeholders outside the department.

Conoscenze

Communication skills

Numeracy

Written and oral communication

Formazione

NVQ Level 2 in pharmacy services or equivalent

Descrizione del lavoro

This 12-month senior pharmacy assistant post sits in the Homecare/High-Cost Drugs team and the Pharmacy Digital service at The Queen Elizabeth Hospital King's Lynn. The work centres on administration, from raising purchase orders against validated homecare prescriptions to checking invoices are ready for payment and handling EPMA and digital queries. It also includes keeping the EPMA system accurate and offers training in stock management and housekeeping, with a route towards supporting the dispensing and distribution of medicines. Fit depends on GCSEs at grade C/4 including English and maths, plus NVQ Level 2 in pharmacy services or willingness to work towards it.

What the job involves

• Create purchase orders against validated homecare prescriptions for the homecare provider, in line with contracts and service level agreements
• Complete and manage prescription receipt checklists
• Process homecare invoices promptly so the commissioners pay them
• Maintain and update accurate homecare records
• After training, investigate and resolve queries on homecare invoices
• After training, reconcile the provider's monthly invoice statement against department records to clear outstanding invoices
• Act as point of contact for EPMA and digital queries
• Keep the EPMA system up to date and accurate, including creating and suspending user accounts, changing passwords and setting up the correct drugs
• Advise on EPMA protocols and help build them alongside the digital technician
• Collate and send reports to stakeholders outside the department

What’s required

Qualifications

• GCSEs at grade C/4 or above, including English and maths
• NVQ Level 2 in pharmacy services or equivalent, or willingness to work towards it

Experience

• Experience of working within a team

Skills & knowledge

• Articulate and numerate, with excellent written and oral communication
• Accurate recording of information and work

Nice to have

• Experience of working in a pharmacy
• Experience of working in a patient-facing role
• Experience of working in a busy environment
• Ability to work as part of a multidisciplinary team