Senior PGR Experience & Operations Lead

Dunhillmedical; Sheffield; Hybrid; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Staff discounts

Wellbeing support

Job summary

The University of Sheffield is seeking a Senior PGR Support Officer to join the Faculty Doctoral College team. You will support the delivery of a high-quality postgraduate research experience, supervise PGR Support Officers, and ensure processes align across School, Faculty and Central levels.

You will manage scholarships, funds, training, and data reporting while fostering collaboration with academic and professional services colleagues. Hybrid working applies.

Qualifications

• Educated to A Level standard with GCSE Maths and English (or equivalent experience).
• Excellent written and verbal communication; ability to negotiate with colleagues at all levels.
• High IT literacy, including Excel and Google applications, and the ability to learn new software.
• Experience of line management and a good understanding of HR policies.
• Highly motivated, autonomous, with ability to decide when to seek guidance.
• Strong organisational skills and ability to prioritise to meet deadlines while handling unplanned tasks.

Responsibilities

• Support the administration of Faculty PGR scholarship processes with Schools, RPI, admissions and other departments.
• Advise on available funds, RTSG oversight, and funder requirements with RPI and Faculty Finance.
• Develop and implement processes to ensure consistency across the Faculty.
• Act as deputy for the Faculty Doctoral School Manager as appropriate.
• Provide student-facing support in Hubs and cover for staff absences.
• Line manage a small team of PGR Support Officers.
• Support PGR Leads with mandatory supervisor training and development opportunities.
• Monitor data across the Faculty (submission rates, milestones, attendance) and report to committees.
• Ensure GDPR-compliant records management and proper Je-S setup.
• Support PGR inductions and School arrangements to ensure consistency and high quality.
• Collaborate with SRMA to advertise scholarships and assist with marketing materials.
• Support inclusivity by coordinating with Education teams on disability, wellbeing and inclusion access.
• Assist Doctoral School Manager with interface oversight of Centres for Doctoral Training.
• Carry out other duties commensurate with grade.

Skills

Effective communication

IT literacy

Line management experience

HR policies understanding

Autonomous decision making

Organisational skills

Education

A Level + GCSE Maths & English

Tools

Excel

Google apps

Job description

The University of Sheffield is seeking a Senior PGR Support Officer to join the Faculty Doctoral College team. You will support the delivery of a high-quality postgraduate research experience, supervise PGR Support Officers, and ensure processes align across School, Faculty and Central levels.

You will manage scholarships, funds, training, and data reporting while fostering collaboration with academic and professional services colleagues. Hybrid working applies.