Senior PGR Support & Programs Lead

The University of Sheffield; Sheffield; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Flexible working opportunities

Generous pension scheme

Staff networks and recognition awards

Hybrid working options where available

Job summary

The University of Sheffield is seeking a Senior PGR Support Officer to lead the Faculty PGR support team and ensure an excellent student experience for a diverse Postgraduate Research community.

You will deputise for the Faculty Doctoral School Manager, manage PGR Support Officers, monitor data and milestones, and collaborate with SRMA, HR, and Finance to support scholarships and training activities.

Qualifications

• Educated to A Level standard with GCSE Maths and English (or equivalent experience).
• Effective communication skills, both written and verbal.
• A high level of IT literacy, including Excel and Google applications, and the ability to learn new software.
• Experience of line management and a good understanding of HR policies.

Responsibilities

• Support the administration of Faculty PGR scholarship processes, communicating with Schools, Research, Partnerships and Innovation (RPI), admissions and other Professional Service departments as required.
• Work closely with RPI and Faculty Finance to advise on available funds, RTSG oversight, completion of funding forms, advice on and compliance with funder requirements.
• Support process development and implementation to ensure consistency of approach across the Faculty.
• Deputise for the Faculty Doctoral School Manager as appropriate and agreed.
• Provide student facing support within Hubs, for example supporting PGR Support Officers with complex student queries, providing cover for staff absences, managing shared inboxes and responding to staff and student queries as required.

Skills

Communication skills

IT literacy

Line management

HR policies knowledge

Team coordination

Education

A level standard with GCSE Maths and English

Tools

Excel

Google applications

Job description

The University of Sheffield is seeking a Senior PGR Support Officer to lead the Faculty PGR support team and ensure an excellent student experience for a diverse Postgraduate Research community.

You will deputise for the Faculty Doctoral School Manager, manage PGR Support Officers, monitor data and milestones, and collaborate with SRMA, HR, and Finance to support scholarships and training activities.