Senior Personal Injury Claims Handler

MPJ Recruitment Ltd; North East; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A leading recruitment agency in Newcastle is seeking a Senior Personal Injury Claims Handler to manage claims up to £25k efficiently. The ideal candidate has previous experience in personal injury claims and enjoys coaching others. This role offers up to £34,000 basic salary, a 10% annual bonus, and a hybrid working schedule, along with various benefits including a company pension and dedicated wellness programs.

Benefits

25 days holidays plus bank holidays

Free hot drinks

Hybrid working

Up to 7% company pension contribution

Employee Assistance Programme

24/7 remote GP service

Discounts on services and products

Qualifications

• Experience in managing personal injury claims up to £25k.
• Ability to train colleagues and ensure high technical standards.

Responsibilities

• Manage claims in accordance with procedures and service levels.
• Provide technical expertise and shape team strategy.
• Carry out departmental audits for best practices.
• Assist and train colleagues in claims handling.
• Support change projects for continual improvement.

Skills

Claims management

Technical expertise

Training and coaching

Auditing

Job description

Senior Personal Injury Claims Handler

Up to 34,000 basic DOE + 10% annual bonus ( 37,400 max)

Mon-Fri, 9am to 5:30pm/Hybrid

Newcastle

Do you have experience working within personal injury?

Are you looking to join a reputable business that offer excellent opportunities for progression?

MPJ Recruitment are proud to be working with a global organisation that currently employ over 10,000 staff who provide services into over 150 different countries around the globe. This is the perfect time to join due to very exciting expansion plans across their Newcastle site with opportunities for growth and progression.

Senior Personal Injury Claims Handler responsibilities:

• Directly managing claims up to a value of 25k across all areas of Personal Injury in accordance with the claim's philosophy, claims handling procedures and service levels

• Acting as a point of technical expertise to help shape the teams ongoing strategy.

• Carrying out departmental audits to ensure best practice within the department

• Providing assistance, coaching and training colleagues to ensure a high level of technical ability within the team

• Supporting the team leader in the delivery of change projects to ensure continual improvement

• Working closely with internal claims teams such as Credit Hire and counter fraud to ensure claims with these elements are correctly managed and risks mitigated.

Senior Personal Injury Claims Handler benefits:

• 25 days holidays (increases with service) plus bank holidays

• Free hot drinks

• Hybrid working

• Up to 7% company pension contribution

• Dedicated Employee Assistance Programme

• 24/7 remote GP service for you and your family

• Discounts on services and products

Interested in knowing more?

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