Senior Performance Analyst: GA4 for Public Sector (Remote)

TXP; England; On-site; GBP 92,000 - 101,000; Part time

Job summary

TXP is seeking a Senior Performance Analyst to support HMRC and public sector digital services. The role focuses on measuring performance, delivering actionable insights, and driving continuous improvement using GA4 and related analytics tooling.

You will lead data-driven initiatives, manage dashboards, and collaborate with senior stakeholders to optimise citizen outcomes. Remote with occasional travel for workshops, on a 3 month rolling contract.

Qualifications

• Experience as a Performance Analyst in HMRC or central government environments.
• Experience translating complex datasets into meaningful business insights.
• Ability to influence senior stakeholders through data and evidence.
• Proficiency with GA4, GTM and data governance practices.

Responsibilities

• Develop performance measurement frameworks aligned with Government Digital Service standards.
• Define and monitor KPIs and performance indicators across digital services.
• Analyze user behaviour and service performance to identify improvement opportunities.
• Provide actionable insights to Product Managers and senior stakeholders.
• Support data-driven decision making and governance reviews.
• Design, build and maintain dashboards for different audiences.
• Lead analytics activities across complex programmes and services.

Skills

Analytics governance

Stakeholder engagement

Data-driven decisions

Public sector analytics

Tools

GA4

GTM

Looker Studio

BigQuery

Power BI

Splunk

Jira

Confluence

Job description

TXP is seeking a Senior Performance Analyst to support HMRC and public sector digital services. The role focuses on measuring performance, delivering actionable insights, and driving continuous improvement using GA4 and related analytics tooling.

You will lead data-driven initiatives, manage dashboards, and collaborate with senior stakeholders to optimise citizen outcomes. Remote with occasional travel for workshops, on a 3 month rolling contract.