Senior Pensions scheme events administrator

WTW; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior Pensions Scheme Events Administrator to join their dynamic team in Leeds. This role offers an exciting opportunity for experienced pensions project administrators to support senior associates in managing pension increases and benefit statements. You will have the chance to lead large projects, improve operational efficiency, and mentor junior associates, all while enjoying a flexible hybrid working environment. If you are passionate about delivering excellent client service and driving process improvements, this role is perfect for you.

Qualifications

• Experience in pensions administration and project management.
• Strong analytical skills for data quality and reporting.

Responsibilities

• Support senior associates with pension increases and benefit statements.
• Monitor projects, ensuring deadlines are met and documentation is developed.

Skills

Project Management

Data Analysis

Client Relationship Management

Mentoring

Process Improvement

Education

Bachelor's Degree

Tools

Reporting Software

Data Management Tools

Job description

Senior Pensions Scheme Events Administrator

Join us to apply for the Senior Pensions Scheme Events Administrator role at WTW.

Role Overview

Based in Leeds, the Senior Pensions Administrator – Scheme Events will support senior associates with pension increases, benefit statements, administration reports, monthly reporting, and testing automated calculation solutions. The successful candidate will manage large projects, maintain reporting requirements, and ensure full system automation.

Why WTW?

WTW offers an excellent opportunity for experienced pensions project administrators, with competitive salary, benefits, and progression opportunities. We promote a flexible, hybrid working environment based on trust and team needs.

Key Responsibilities

• Ensure delivery standards with the Team Leader.
• Escalate issues and provide technical support.
• Identify process improvements and recommend solutions.
• Review work performed by junior associates and mentor them.
• Identify training needs and performance issues.
• Monitor projects and ensure deadlines are met.
• Develop documentation and automate testing processes.
• Assist with data quality, data cleaning, and large mailing projects.
• Manage project costs and client relationships.
• Improve operational efficiency and provide excellent client service.

Additional Details

Seniority level: Associate

Employment type: Full-time

Job function: Administrative