Senior Pensions Operations Manager - Hybrid

Northyorks; South Shields; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Tyne and Wear Pension Fund in South Shields is seeking a Principal Operations Manager to provide strategic leadership for the Fund's Operations Teams and oversee pensions administration services. You will report to the Head of Pensions Administration and shape operational strategy while ensuring compliance and high performance.

The role requires a proven track record in leading teams within a pensions environment, driving service improvements and delivering results in a complex, customer-focused

Qualifications

• Substantial experience leading teams within a pensions environment.
• Strong track record of managing performance and delivering results.
• Ability to shape operational strategy and improve services while meeting regulatory requirements.

Responsibilities

• Provide strategic leadership for the Pension Fund's Operations Teams.
• Oversee delivery of high-quality pensions administration services.
• Report to the Head of Pensions Administration and shape operational strategy.
• Ensure service delivery meets legislative requirements and performance targets.

Skills

Strategic leadership

People management

Pensions experience

Performance management

Stakeholder management

Job description

Tyne and Wear Pension Fund in South Shields is seeking a Principal Operations Manager to provide strategic leadership for the Fund's Operations Teams and oversee pensions administration services. You will report to the Head of Pensions Administration and shape operational strategy while ensuring compliance and high performance.

The role requires a proven track record in leading teams within a pensions environment, driving service improvements and delivering results in a complex, customer-focused