Senior Pensions Operations Manager | Hybrid Role & Impact

Brightwell; Chesterfield; Hybrid; GBP 75,000 - 100,000; Full time

Benefits offered by this job

Annual performance bonus

25 days holiday plus bank holidays

Pension with 15-17% employer contributions

Life Insurance 8x salary

Generous family-friendly policies

Free health assessments

Health cash plan

Professional study support

Employee Assistance Programme

Free on-site parking

Job summary

A leading financial services organization is seeking an experienced Senior Operations Manager to oversee key operational targets and enhance service delivery. This position entails managing a team, ensuring compliance with regulations, and driving performance in a dynamic environment. An ideal candidate will possess strong leadership skills, profound knowledge of pensions, and a proven track record in improving operations. The role offers competitive compensation and a hybrid working model, along with a comprehensive benefits package.

Qualifications

• Proven management experience, demonstrating strong leadership.
• Experience in managing operations in a change environment.
• Experience successfully leading a team delivering multiple services.

Responsibilities

• Monitor service performance and KPIs to address issues.
• Engage with teams on resource alignment and planning.
• Implement improvements empowering staff and enhancing performance.

Skills

Strong leadership skills

Operational management experience

Relationship building

Analytical skills

Communication skills

Experience in change management

Education

PMI qualified or working towards qualification

Strong knowledge of pensions

Tools

Microsoft Office

Job description

A leading financial services organization is seeking an experienced Senior Operations Manager to oversee key operational targets and enhance service delivery. This position entails managing a team, ensuring compliance with regulations, and driving performance in a dynamic environment. An ideal candidate will possess strong leadership skills, profound knowledge of pensions, and a proven track record in improving operations. The role offers competitive compensation and a hybrid working model, along with a comprehensive benefits package.