Senior Pensions Client Lead – Governance & Secretarial

SATOS Jobs; Glasgow; On-site; GBP 70,000 - 90,000; Full time

Job summary

Spence Consulting is seeking a Client Manager in Governance & Secretarial to lead a portfolio of pensions clients in Glasgow. You will drive governance reviews, financial management, and service delivery across administration, actuarial, investment, and secretarial functions, ensuring regulatory compliance and value delivery.

The role requires strong relationship management with trustees and sponsors, plus the ability to influence multidisciplinary teams and support strategic growth initiatives.

Qualifications

• Significant experience within UK pensions industry.
• Experience working with trustee boards, corporate sponsors, and professional advisers.
• Strong knowledge of DB pension schemes.
• Experience understanding commercial contracts and service agreements.
• Experience influencing multi-disciplinary teams.

Responsibilities

• Build and maintain strong, long-term relationships with trustees, corporate sponsors, advisers, and key stakeholders.
• Serve as first contact point for a portfolio of clients and lead governance reviews.
• Create and manage pension scheme annual business plans and calendars.
• Deliver governance and secretarial services in line with contractual commitments and minutes/actions.
• Manage budgeting and billing across client portfolio and monitor KPIs and client satisfaction.
• Support successful delivery of projects (e.g., GMP equalisation, pension dashboard readiness).
• Lead contract renewals, fee negotiations, and cross-selling opportunities.

Skills

Relationship management

Governance expertise

Pensions knowledge

Commercial awareness

Leadership

Job description

Spence Consulting is seeking a Client Manager in Governance & Secretarial to lead a portfolio of pensions clients in Glasgow. You will drive governance reviews, financial management, and service delivery across administration, actuarial, investment, and secretarial functions, ensuring regulatory compliance and value delivery.

The role requires strong relationship management with trustees and sponsors, plus the ability to influence multidisciplinary teams and support strategic growth initiatives.