Principal Pensions Administrator

Gallagher; West of England; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Flexible working arrangements

Inclusive workplace culture

Job summary

Gallagher is seeking a Principal Pensions Administrator to manage occupational pension schemes (DB/DC/Hybrid). You will oversee calculations, draft communications and payrolls, and mentor junior staff. Aminimum of 5 years’ DB experience and CPC qualification progress are expected, with strong communication and analytical skills.

You’ll support the Client Executive team, liaise with members, and help manage cashflows and invoices while collaborating across teams to deliver high-quality service.

Qualifications

• At least 5 years’ experience in administering DB pension schemes.
• Studying towards CPC qualification or achieved CPC.
• Experience mentoring team members and leading where needed.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and data processing.

Responsibilities

• Administer and oversee a portfolio of pension schemes with accuracy.
• Allocate cases and perform automated and manual calculations.
• Draft and review correspondence, reports and pensioner payrolls.
• Provide guidance and training to pensions administrators.
• Support Client Executive team and attend client meetings.
• Liaise with scheme members via email, phone and letters.
• Manage cashflows, investments, disinvestments and invoices.
• Collaborate with team members and deputise when required.

Skills

Pensions administration

Mentoring

Analytical thinking

Communication skills

Microsoft Office

Problem solving

Education

Pension Management Institute CPC

Tools

Microsoft Office

Job description

Overview

Are you an experienced pensions professional looking for your next challenge? We're seeking a Principal Pensions Administrator to join our team. You'll play a key role in managing a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid schemes. This is a fantastic opportunity to make a real difference in the lives of our clients and their members.

How you'll make an impact

Administer and oversee a portfolio of pension schemes, ensuring all tasks and calculations are accurate and completed on time.

Allocate cases, perform and review both automated and manual calculations.

Draft and review correspondence, reports, and manage pensioner payrolls.

Provide guidance and training to pensions administrators and senior pensions administrators.

Support the Client Executive team and attend client meetings or new business pitches when required.

Liaise with scheme members via email, phone, and letters, ensuring clear and professional communication.

Manage cashflows, investments, disinvestments, and invoices.

Collaborate with team members and build strong relationships with supporting teams.

Assist the Team Leader and deputise when needed.

About You

At least 5 years’ experience in administering DB pension schemes.

Achieved or currently studying towards the Pension Management Institute's CPC qualification.

Experience in managing or mentoring team members.

Strong analytical skills with a logical approach to problem-solving.

Ability to explain complex calculations in simple terms.

Excellent communication skills, both written and verbal.

Proficient in Microsoft Office and able to process data accurately.

A team player with strong prioritisation skills to meet deadlines and disclosure requirements.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)