Senior Pensions Administrator – Impactful, Detail‑Driven

Arthur J. Gallagher & Co. (AJG); Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development

Job summary

Gallagher Benefit Services is seeking a Senior Pensions Administrator in Manchester to support a portfolio of occupational pension schemes (DB, DC and Hybrid). You will ensure member cases are handled accurately, guide junior colleagues, and collaborate with the Client Executive team to deliver high‑quality service to scheme members.

You will work within a supportive, team‑oriented environment and contribute to a wide range of pension tasks while maintaining precise data handling and timely

Qualifications

• At least 3 years’ experience in DB, DC or Hybrid pensions administration.
• A CPC qualification, or you’re working towards one.
• Strong analytical skills and a logical approach to problem-solving.
• Good attention to detail and accurate data handling.
• The ability to use pensions knowledge to check and review cases well.
• Strong time management and prioritisation skills.
• Clear written and verbal communication skills.
• Confidence working as part of a team and giving helpful feedback.
• Good Microsoft Office skills.

Responsibilities

• Administer pension scheme cases accurately and within agreed timescales.
• Complete and check both manual and automated calculations.
• Draft and review member letters, reports and other correspondence.
• Manage pensioner payrolls, cashflows, investments, disinvestments and invoices.
• Handle non-standard member and client queries with care and judgement.
• Work closely with colleagues and support teams.
• Support client meetings and new business pitches when needed.
• Supervise and train up to two pensions administrators.
• Help keep work moving by managing your own workload and peer review time well.

Skills

Pensions knowledge

Analytical skills

Attention to detail

Time management

Communication

Teamwork

Microsoft Office

Education

CPC qualification

Tools

Microsoft Office

Job description

Gallagher Benefit Services is seeking a Senior Pensions Administrator in Manchester to support a portfolio of occupational pension schemes (DB, DC and Hybrid). You will ensure member cases are handled accurately, guide junior colleagues, and collaborate with the Client Executive team to deliver high‑quality service to scheme members.

You will work within a supportive, team‑oriented environment and contribute to a wide range of pension tasks while maintaining precise data handling and timely