Senior Pensions Administrator - Hybrid Role

Aon plc; Sheffield; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Flexible working options

Job summary

Aon plc is hiring a Senior Administrator in Sheffield to join our pensions administration team. This role focuses on delivering high-quality administrative support to internal and external clients with a strong emphasis on accuracy and regulatory compliance.

You will work within a hybrid model, with office presence in Sheffield and collaboration across the wider pension services team. The role offers learning opportunities, continuous development, and a supportive environment to advance your

Qualifications

• Team player with collaborative mindset.
• Ability to identify and implement best practice across processes.
• Coaching and mentoring in a pensions administration environment.
• Strong analytical capabilities and data interpretation.
• Excellent verbal and written communication skills.
• Excellent attention to detail and accuracy.
• Proficient in Word and Excel for documentation and reporting.
• Strong numerical skills for data analysis and KPI tracking.

Responsibilities

• Provide high quality administration support for internal and external clients.
• Act as SME for processes, clients, systems, and tools; proficient in processing and checking.
• Monitor team activity and coordinate workload to meet SLAs.
• Produce and analyse reports for clients and requirements.
• Identify process issues and drive improvements.
• Update tools and documentation to support service delivery.
• Share knowledge and train colleagues on processes and tools.
• Participate in audits and contribute to project work.
• Support Manager and mentor junior colleagues.
• Build strong relationships with client teams and third parties.
• Achieve team and individual targets and KPIs.

Skills

Team player

Best practice

Coaching and mentoring

Analytical skills

Communication skills

Attention to detail

Word and Excel

Numerical skills

Tools

Word

Excel

Job description

Aon plc is hiring a Senior Administrator in Sheffield to join our pensions administration team. This role focuses on delivering high-quality administrative support to internal and external clients with a strong emphasis on accuracy and regulatory compliance.

You will work within a hybrid model, with office presence in Sheffield and collaboration across the wider pension services team. The role offers learning opportunities, continuous development, and a supportive environment to advance your