Senior Pensions Administrator

Aptia Group; Manchester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

Une entreprise de premier plan recherche un Administrateur de Pensions Senior pour son bureau de Manchester. Ce poste hybride implique de soutenir les clients avec des requêtes complexes, de former des membres juniors et d'améliorer les processus en conformité avec la législation. Les candidats doivent posséder une expertise forte en calculs de pensions et en communication efficace.

Qualifications

• Expérience avec des clients et des administrateurs.
• Capacité à effectuer et à revoir des calculs de pension complexes.
• Solide connaissance des processus de calcul des membres et de la législation applicable.

Responsibilities

• Résoudre des requêtes complexes de clients et de membres par divers moyens de communication.
• Risques liés aux projets surveillés et collaboration avec le manager pour respecter les délais et budgets.
• Identifier des opportunités pour des revenus supplémentaires.

Skills

Communication

Analyse

Résolution de problèmes

Job description

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Senior Pensions Administrator, Manchester

Client: Aptia Group

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

9a2c423f0550

Job Views:

5

Posted:

18.06.2025

Expiry Date:

02.08.2025

Job Description:

Are you an experienced Pensions Administrator looking for a new challenge?

In this role, you will support clients and scheme members with complex queries and calculations, peer review and coach junior team members, and advise on procedural and legislative changes. You will also help maintain client relationships through budgeting and process improvements.

This position offers a hybrid working arrangement from our Manchester office.

What you'll be doing:

1. Communicating with clients and scheme members via letter, email, and telephone to resolve complex queries.
2. Understanding scheme details and ensuring activities comply with scheme rules.
3. Performing complex pension calculations, entering data, and responding to inquiries using automated and manual processes.
4. Supporting team checks and monitoring progress through MI reporting.
5. Handling errors, omissions, and complaints per procedures and timelines.
6. Monitoring project income and collaborating with your manager to deliver projects on time and within budget.
7. Identifying opportunities for additional revenue and calculating associated costs.
8. Keeping updated on technical, procedural, and legislative changes and acting accordingly.

What we're looking for:

1. Experience liaising with clients and trustees.
2. Ability to perform and peer review complex pension calculations accurately.
3. Strong knowledge of member calculation processes, Defined Benefit (DB) schemes, and relevant legislation.
4. Excellent communication skills, both written and verbal.
5. Strong analytical and problem-solving skills.
6. Ability to analyze and improve processes.

This job is active and accepting applications.