Senior Payroll Delivery Lead: Client Success & Compliance

Ernst & Young; Manchester; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

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Opportunities to develop new skills

Freedom and flexibility to handle your

Job summary

Ernst & Young in Manchester is seeking a Payroll Delivery Manager to lead end-to-end payroll for a diverse client portfolio. You will review work, advise on complex payroll matters and manage an active team to ensure timely, compliant payroll services.

The role includes client liaison, budget oversight and opportunities to develop new services within a dynamic, global firm. You will bring 8+ years in payroll, multi-country knowledge and strong IT skills, including Excel, with a focus on accuracy

Qualifications

• Over 8+ years' relevant hands-on experience in Payroll.
• End-to-end Payroll knowledge and experience in a high-volume payroll environment (bureau experience preferred).
• Expertise in payroll compliance, rules, and legislation across multi-country environments.
• Hands-on experience with statutory payments/deductions and pension contributions.
• Understanding of upstream/downstream processes affecting Payroll.
• Strong payroll compliance knowledge including AE, RTI, Apprenticeship Levy.
• Proficient IT skills, especially Excel.
• High accuracy and strong attention to detail.
• Experience in managing a team and meeting deadlines.
• Payroll qualifications (CIPP) preferred.

Responsibilities

• End-to-end payroll processing for a portfolio of clients, ensuring timely submissions.
• Review payroll work before client delivery and advise on technical payroll matters.
• Manage team workloads, allocations and staff reviews.
• Prepare client fee and budget details; ensure compliance with finance procedures.
• Approve BACS payments and oversee Auto-Enrolment compliance.
• Coordinate payroll offerings with global teams; attend client meetings as needed.
• Develop additional services for payroll clients; support smooth transitions.
• HMRC audit assistance and risk management for client delivery.
• Ensure procedures meet Quality and Risk requirements and align with client transitions.
• Potential involvement in pursuits if interests align.

Skills

Payroll management

UK payroll

Stakeholder management

Team leadership

Client relationships

Project management

Attention to detail

Compliance knowledge

8+ years experience

Education

CIPP qualification

Tools

Excel

Job description

Ernst & Young in Manchester is seeking a Payroll Delivery Manager to lead end-to-end payroll for a diverse client portfolio. You will review work, advise on complex payroll matters and manage an active team to ensure timely, compliant payroll services.

The role includes client liaison, budget oversight and opportunities to develop new services within a dynamic, global firm. You will bring 8+ years in payroll, multi-country knowledge and strong IT skills, including Excel, with a focus on accuracy