Senior Payments Strategy & Compliance Lead

HSBC Global Services Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

HSBC Global Services Limited is seeking an experienced Senior Payments Industry Manager to lead HSBC UK’s engagement with Faster Payments and Bacs, ensuring compliance across UK entities and regulatory obligations.

You’ll maintain governance, drive industry change programmes, identify emerging risks and provide SME support for payment scheme incidents and resilience activities, while deputising for senior colleagues when required.

Qualifications

• Strong understanding of UK payment schemes, industry structures and regulatory frameworks.
• Detailed knowledge of Faster Payments and Bacs governance, rules and operating models.
• Good understanding of CHAPS, Confirmation of Payee and Pay.UK services.
• Deep understanding of payment settlement, operational resilience, assurance and regulatory reporting requirements.
• Significant experience in payments, scheme management, banking operations, risk and/or compliance.
• Experience working with payment schemes, regulators, market infrastructures and/or industry bodies.
• Experience delivering governance, assurance, regulatory responses and change initiatives.
• Experience operating within complex stakeholder environments.

Responsibilities

• Ensure HSBC fulfils its Faster Payments and Bacs obligations across UK entities.
• Maintain effective governance, compliance and assurance arrangements.
• Support delivery of industry and regulatory change programmes.
• Identify emerging risks and drive timely remediation.
• Provide SME support for payment scheme incidents and resilience activities.
• Protect customer interests and support the resilience of critical payment services.
• Maintain strong relationships with regulators, scheme operators and internal stakeholders.
• Promote effective collaboration across business, operations, technology and control functions.
• Maintain sufficient knowledge across HSBC's payment schemes and industry obligations to provide effective cover and support team resilience.

Skills

UK payment schemes knowledge

Regulatory frameworks knowledge

Governance & assurance

Stakeholder engagement

Regulatory reporting

Payments operations

Change initiatives

Job description

HSBC Global Services Limited is seeking an experienced Senior Payments Industry Manager to lead HSBC UK’s engagement with Faster Payments and Bacs, ensuring compliance across UK entities and regulatory obligations.

You’ll maintain governance, drive industry change programmes, identify emerging risks and provide SME support for payment scheme incidents and resilience activities, while deputising for senior colleagues when required.