Senior Payments Lead: Faster Payments & Bacs Governance

HSBC; Birmingham; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Job summary

HSBC Holdings plc in the United Kingdom seeks a Senior Payments Industry Manager to lead Faster Payments and Bacs governance, oversight, and regulatory engagement. You’ll collaborate with regulators, scheme operators and internal leaders to ensure compliance, resilience and industry alignment in a highly regulated environment.

The role offers exposure to UK payment infrastructure governance, incident management, and cross-functional leadership across operations, technology, and legal teams.

Qualifications

• Strong knowledge of UK payment schemes, especially Faster Payments and Bacs.
• Experience in payments, banking operations, scheme management or risk within financial services.
• Experience working with regulators, payment schemes, market infrastructures or industry bodies.
• Governance, assurance and operational-resilience capabilities, including regulatory reporting, audit evidence and remediation.

Responsibilities

• Act as HSBC’s subject-matter lead for Faster Payments and Bacs, supporting governance, compliance, assurance and operational oversight across HSBC UK Bank plc and HSBC Bank plc.
• Represent HSBC with payment schemes, regulators and market infrastructures, including Pay.UK, the Bank of England and relevant industry forums.
• Coordinate scheme and regulatory change, including industry initiatives and transformation programs.
• Manage assurance, compliance and risk, including annual attestations, evidence, governance records and regulatory requests.
• Support resilience and incident management, including scheme testing and escalation when required.

Skills

Faster Payments

Bacs

Governance

Stakeholder management

Regulatory reporting

Incident management

Operational resilience

Communication skills

Analytical thinking

Job description

HSBC Holdings plc in the United Kingdom seeks a Senior Payments Industry Manager to lead Faster Payments and Bacs governance, oversight, and regulatory engagement. You’ll collaborate with regulators, scheme operators and internal leaders to ensure compliance, resilience and industry alignment in a highly regulated environment.

The role offers exposure to UK payment infrastructure governance, incident management, and cross-functional leadership across operations, technology, and legal teams.