Payments Industry Lead: Faster Payments & Bacs

HSBC Holdings plc; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

HSBC Holdings plc in London is seeking a Senior Payments Industry Manager to lead governance and engagement with UK payment schemes and regulators. You will ensure Faster Payments and Bacs obligations across HSBC UK and HSBC Bank, driving resilience and industry-wide change.

You will collaborate with colleagues across business, operations, technology and control functions, manage regulatory reporting, and build strong relationships with regulators and scheme operators to safeguard customer

Qualifications

• Strong understanding of UK payment schemes, industry structures and regulatory frameworks.
• Detailed knowledge of Faster Payments and Bacs governance, rules and operating models.
• Understanding of CHAPS, Confirmation of Payee and Pay.UK services.
• Deep understanding of payment settlement, operational resilience, assurance and regulatory reporting.
• Significant experience in payments, scheme management, banking operations, risk and/or compliance.
• Experience working with payment schemes, regulators, market infrastructures and/or industry bodies.
• Experience delivering governance, assurance, regulatory responses and change initiatives.
• Experience operating within complex stakeholder environments.

Responsibilities

• Ensure HSBC fulfils its Faster Payments and Bacs obligations across both UK legal entities.
• Maintain effective governance, compliance and assurance arrangements.
• Support delivery of industry and regulatory change programmes.
• Identify emerging risks and drive timely remediation.
• Provide SME support for payment scheme incidents and resilience activities.
• Protect customer interests and support the resilience of critical payment services.
• Maintain strong relationships with regulators, scheme operators and internal stakeholders.
• Promote effective collaboration across business, operations, technology and control functions.
• Maintain sufficient knowledge across HSBC's payment schemes and industry obligations to provide effective cover and support team resilience.
• Deputise for senior colleagues where required and contribute to team cross-skilling and capability development

Skills

UK payment schemes

Regulatory frameworks

Faster Payments governance

Bacs governance

CHAPS / Pay.UK services

Regulatory reporting

Stakeholder management

Industry engagement

Job description

HSBC Holdings plc in London is seeking a Senior Payments Industry Manager to lead governance and engagement with UK payment schemes and regulators. You will ensure Faster Payments and Bacs obligations across HSBC UK and HSBC Bank, driving resilience and industry-wide change.

You will collaborate with colleagues across business, operations, technology and control functions, manage regulatory reporting, and build strong relationships with regulators and scheme operators to safeguard customer