Senior Payments Industry Manager

HSBC Global Services Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

HSBC Global Services Limited is seeking an experienced Senior Payments Industry Manager to lead HSBC UK’s engagement with Faster Payments and Bacs, ensuring compliance across UK entities and regulatory obligations.

You’ll maintain governance, drive industry change programmes, identify emerging risks and provide SME support for payment scheme incidents and resilience activities, while deputising for senior colleagues when required.

Qualifications

• Strong understanding of UK payment schemes, industry structures and regulatory frameworks.
• Detailed knowledge of Faster Payments and Bacs governance, rules and operating models.
• Good understanding of CHAPS, Confirmation of Payee and Pay.UK services.
• Deep understanding of payment settlement, operational resilience, assurance and regulatory reporting requirements.
• Significant experience in payments, scheme management, banking operations, risk and/or compliance.
• Experience working with payment schemes, regulators, market infrastructures and/or industry bodies.
• Experience delivering governance, assurance, regulatory responses and change initiatives.
• Experience operating within complex stakeholder environments.

Responsibilities

• Ensure HSBC fulfils its Faster Payments and Bacs obligations across UK entities.
• Maintain effective governance, compliance and assurance arrangements.
• Support delivery of industry and regulatory change programmes.
• Identify emerging risks and drive timely remediation.
• Provide SME support for payment scheme incidents and resilience activities.
• Protect customer interests and support the resilience of critical payment services.
• Maintain strong relationships with regulators, scheme operators and internal stakeholders.
• Promote effective collaboration across business, operations, technology and control functions.
• Maintain sufficient knowledge across HSBC's payment schemes and industry obligations to provide effective cover and support team resilience.

Skills

UK payment schemes knowledge

Regulatory frameworks knowledge

Governance & assurance

Stakeholder engagement

Regulatory reporting

Payments operations

Change initiatives

Job description

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We’re currently seeking an experienced professional to join our team in the role of Senior Payments Industry Manager

You’ll play a key part in ensuring HSBC's engagement with, and compliance obligations to, UK payment schemes, regulators and market infrastructures, with primary accountability for Faster Payments and Bacs across HSBC UK Bank plc and HSBC Bank plc.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you’ll:

• Ensure HSBC fulfils its Faster Payments and Bacs obligations across both UK legal entities.
• Maintain effective governance, compliance and assurance arrangements.
• Support delivery of industry and regulatory change programmes.
• Identify emerging risks and drive timely remediation.
• Provide SME support for payment scheme incidents and resilience activities.
• Protect customer interests and support the resilience of critical payment services.
• Maintain strong relationships with regulators, scheme operators and internal stakeholders.
• Promote effective collaboration across business, operations, technology and control functions.
• Maintain sufficient knowledge across HSBC's payment schemes and industry obligations to provide effective cover and support team resilience.
• Deputise for senior colleagues where required and contribute to team cross-skilling and capability development

To be successful in this role you should meet the following requirements:

• Strong understanding of UK payment schemes, industry structures and regulatory frameworks.
• Detailed knowledge of Faster Payments and Bacs governance, rules and operating models.
• Good understanding of wider UK payment infrastructures, including CHAPS, Confirmation of Payee and Pay.UK services.
• Deep understanding of payment settlement, operational resilience, assurance and regulatory reporting requirements.
• Significant experience in payments, scheme management, banking operations, risk and/or compliance.
• Experience working with payment schemes, regulators, market infrastructures and/or industry bodies.
• Experience delivering governance, assurance, regulatory responses and change initiatives.
• Experience operating within complex stakeholder environments.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail].