Senior Payments Specialist

Teya Services Ltd.; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to empowering small businesses across Europe. As a Senior Payments Specialist, you will play a pivotal role in shaping payment solutions that drive business performance. This dynamic position requires a self-driven individual who thrives in fast-paced environments and is passionate about delivering exceptional customer experiences. You'll collaborate with internal stakeholders, translate business needs into functional specifications, and leverage your expertise in the payments industry to create impactful solutions. If you're looking for a role where you can make a real difference and be part of a supportive community, this is the opportunity for you.

Benefits

Flexible Working Hours

GymPass Membership

Improved Maternity and Paternity Leave

Cycle-to-Work Scheme

Health and Life Insurance

Pension Scheme

25 Days Annual Leave

Daily Office Snacks

Informal Office Environment

Qualifications

• 5+ years in finance or payments industry with a customer-first approach.
• Strong analytical skills and experience in product management.

Responsibilities

• Translate business needs into functional requirements for payment solutions.
• Collaborate with teams to ensure delivery of impactful payment solutions.

Skills

Customer-Centric Approach

Analytical Skills

Agile Methodologies

Communication Skills

Detail-Oriented

Project Management

Education

Bachelor's Degree in Business or Science

Tools

SWIFT

ISO 20022

Faster Payments Services

BACS

SEPA Schemes

Job description

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

We are looking for an innovative, self-driven and customer-centric Senior Payments Specialist to join our product team. You will play a key role in translating business needs into functional requirements, collaborating closely with internal stakeholders, and ensuring the seamless delivery of impactful payment solutions. You’ll be part of a dynamic, fast-paced environment where agility and strategic thinking are essential.

This role will entail:

1. Collecting, understanding and translating business requirements into functional specifications and test scenarios for technical teams
2. Prioritizing tasks in line with project timelines, ensuring key milestones are met.
3. Working closely with the development team to explain and elaborate on user stories, ensuring clear understanding of acceptance criteria and deliverables
4. Communicating with subject matter experts, system users and external clients to identify and capitalize on business opportunities
5. Applying your experience with SWIFT, ISO 20022, Faster Payments Services, BACS, and SEPA schemes to drive solutions.
6. Assessing the impact of new systems, services, or products, ensuring alignment with business needs.
7. Working with internal experts, including compliance, tax, legal and accounting teams to ensure products and services are compliant and fit for purpose
8. Developing and maintaining feature roadmaps, using data to inform prioritization decisions

Qualifications

The successful candidate will be customer-first in their approach, extremely detail-oriented and comfortable working in a dynamic and fast-paced organisation. The ideal candidate will have experience in product management at a technology-powered firm with a proven record of delivery.

Experience and abilities we are specifically looking for include:

1. Bachelor’s degree in a business or science-related field
2. 5+ years of experience in finance or payments industry
3. Solid understanding of Agile methodologies, working closely with engineering teams
4. Strong analytical skills with the ability to use data to generate customer insights and develop value propositions
5. High attention to detail and proven ability to manage multiple / competing priorities simultaneously
6. Successful track record of delivering products
7. Excellent communication and presentation skills. Able to influence at all levels within the organisation using clear data and documentation

Additional Information

The Perks

1. We trust you, so we offer flexible working hours, as long it suits both you and your team;
2. Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
3. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
4. Cycle-to-Work Scheme;
5. Health and Life Insurance;
6. Pension Scheme;
7. 25 days of Annual Leave (+ Bank Holidays);
8. Office snacks every day;
9. Friendly, comfortable and informal office environment in Central London.