Payments Optimization Specialist

Kuali.ai; Braintree; Remote; GBP 40,000 - 80,000; Full time

Job summary

Join a dynamic and innovative company as a Payments Optimization Specialist, where you'll take charge of enhancing our global payments ecosystem. This role is pivotal in driving strategies to improve payment approval rates, reduce costs, and ensure a seamless user experience. Collaborate with cross-functional teams to implement cutting-edge payment technologies and analyze performance metrics. With a remote-first approach, enjoy the flexibility of working from anywhere while contributing to a vibrant and inclusive culture. If you're passionate about payments and eager to make a significant impact in a fast-growing environment, this opportunity is perfect for you.

Benefits

Training Allowance

Extended Family Leave

Flexible PTO

Remote Work

Environmental Initiatives

Qualifications

• 2+ years in payments optimization with proven results.
• Hands-on experience with payment gateways and processors.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Enhance payment approval rates and reduce costs.
• Analyze fraud patterns and collaborate with teams.
• Drive UX improvements on the checkout page.

Skills

Payments Optimization

SQL

Advanced Excel

Fraud Prevention

Data Compliance

Stakeholder Management

Education

Bachelor's Degree

Tools

Stripe

Braintree

Spreedly

Job description

We’re growing! Don't miss the opportunity to be part of our global team as ourPayments Optimization Specialist.

About us:

At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

• Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
• Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
• Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
• Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
• Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
• Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
• Rest and Relaxation: We offer flexible PTO for all employees.

Role Summary
We are seeking a data driven and strategic Payments Optimization Lead to take ownership of our global payments ecosystem. This role will be responsible for enhancing payment approval rates, reducing costs, mitigating risk, and ensuring a seamless user experience across all touchpoints. You will work cross functionally with Product, Engineering, Finance, and external providers to drive initiatives that improve efficiency, performance, and scalability.

Key Responsibilities

• Implement strategies to monitor and improve payment performance across geographies and product lines.
• Analyze fraud patterns and partner with Risk, Product, and Engineering to reduce chargebacks while maintaining conversion targets.
• Utilize SQL and advanced Excel skills to analyze payment flows, identify bottlenecks, and propose actionable solutions.
• Collaborate with Product and Engineering teams to localize and prioritize new payment methods, improving market-specific performance.
• Proactively identify emerging payment technologies, tools, and providers that can strengthen our competitive edge.
• Track KPIs related to payment health (approval rate, cost per transaction, chargebacks, refund rates, retries, etc.).
• Conduct root cause analysis and implement corrective actions swiftly.
• Drive UX improvements on the checkout page to reduce friction and abandonment.

What Will Make You a Strong Candidate

• +2 years of experience in payments optimization, with a proven track record improving payment acceptance, cost efficiency, and fraud prevention.
• Hands-on experience with payment gateways, acquirers, processors, and payment orchestrators (e.g., Stripe, Braintree, Spreedly, etc.).
• Proficiency in SQL and Advanced Excel (including pivot tables, power query, formulas, data validation).
• Strong understanding of global payment regulations , data compliance, and best practices across regions.
• Ability to interpret technical documentation and collaborate effectively with Product and Engineering teams.
• Ownership mindset and accountability over projects from start to finish.
• Clear and effective communicator, with experience managing stakeholders across technical and non-technical teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Experience working in fast-paced, high-growth environments with cross-functional exposure.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.