Senior Pastoral Support Officer

The Manchester College; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

35 days annual leave plus 5 bank/hols

3 wellbeing days per year

Significant pension contribution

Retail discounts

Employee Assistance Programme

Cycle to work scheme

Job summary

The Manchester College is seeking a Senior Pastoral Support Officer to lead on providing outstanding pastoral care across our student community. You will support wellbeing, remove barriers to learning, and help create a safe, inclusive environment across City Campus Manchester and Wythenshawe Campus.

Join a team focused on safeguarding, enrichment, and delivering high-quality support to learners aged 16+ in FE. This permanent, full-time role offers a meaningful influence on students' futures.

Qualifications

• Level 2 English and Mathematics or equivalent.
• Level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
• Evidence of using ICT systems and programs including ProMonitor and EBS Reports.
• Evidence of supporting learners in FE/HE.

Responsibilities

• Lead on delivering outstanding pastoral care across the student community.
• Support student wellbeing and remove barriers to learning.
• Collaborate with safeguarding leads and external agencies to support learners.
• Promote enrichment and wider-college opportunities.

Skills

Pastoral support

Student support

Teamwork

Time management

Deadline adherence

Education

Level 2 English & Maths

Level 3 Education/Social Care/Youth Work

Tools

ProMonitor

EBS Reports

Microsoft Office

Job description

Job description

Are you committed to making a real difference in the lives of young people? The Manchester College is seeking a dedicated Senior Pastoral Support Officer to lead on providing outstanding pastoral care across our student community. In this vital role, you’ll support student wellbeing, remove barriers to learning, and help create a safe, inclusive and nurturing environment. You’ll work closely with curriculum teams, safeguarding leads, and external agencies to ensure every learner is supported to succeed. Your leadership and compassion will empower students to overcome challenges and reach their full potential. Join a team that puts student welfare at the heart of everything it does. Be the difference that helps shape brighter futures.

We have an exciting opportunity to join our Foundation Learning and Student Support Department as a Senior Pastoral Support Officer on a permanent, full-time (35 hours per week), basis.

The role will be based across both our City Campus Manchester and Wythenshawe Campus locations.

Who are TMC?

The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated "Good" by Ofsted. The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.

Benefits

• 35 days paid annual leave plus 5 bank holidays.
• 3 well-being days per year.
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Level 2 qualification in English and Mathematics or equivalent.
• Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
• Evidence of effective use of ICT systems and programs; including ProMonitor, EBS Reports.
• Evidence of effective use of ICT systems and programs; including Microsoft Office.
• Evidence of supporting learners in an educational setting, preferably FE / HE.
• Evidence of working with 16+ students, including adults.
• Evidence of experience in providing support for academic and personal, social and health development.
• Experience of motivating and affective change . targeted and universal pastoral interventions or attendance improvements.
• Effective mentoring / coaching skills.
• Effective time-management.
• Prioritising workload and problem solving.
• Ability to work to deadlines.
• Flexibility of approach.
• Working in a team.
• Attending meetings and contributing to the development of working practices.
• Evidence of continuous professional development.
• Promotion of a positive culture.
• Promote and develop enrichment and promotion of wider-college opportunities.

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate Enhanced DBS with children’s barred list check and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At The Manchester College, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.

The closing date for this job advert is 20/11/2026. However, sometimes the job advert may close early if we receive a good response!