Senior Outpatient Services Manager — Multi-site

Herefordshire and Worcestershire Health and Care NHS Trust; West Midlands; On-site; GBP 43,000 - 54,000; Full time

Benefits offered by this job

27 days leave plus bank holidays up to

NHS pension and enhanced pay for unsoc

Flexible and agile working

Maternity, paternity and adoption help

Staff networks

Health and wellbeing opportunities

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting a Band 7 Outpatients Manager to lead outpatient services across Malvern Community Hospital and Evesham Community Hospital. The role combines managerial duties with a clinical component, including clinic set-up, chaperoning, and patient observation, with travel between sites expected.

You will oversee rosters, budgets, audits, and staff development while ensuring high-quality, patient-centered care in a diverse medical and

Qualifications

• NHS Band 7 experience or equivalent leadership role.
• Experience leading outpatient/service delivery and performance management.
• Experience with governance, audits and staff development.

Responsibilities

• Lead operational, professional and clinical leadership of outpatient services across Malvern and Evesham Community Hospitals.
• Ensure safe, patient-centred care meeting national standards and waiting time requirements.
• Oversee day-to-day management, rosters, budgets and service improvement.
• Collaborate with consultants and multidisciplinary teams to develop and improve services.

Skills

Leadership

Clinical governance

Staff supervision

Roster management

Performance management

Budget management

Education

Registered Nurse (Adult or Mental Health)

Degree or equivalent

Practice Assessor/Mentor qualification

Quality Improvement Qualification

Job description

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting a Band 7 Outpatients Manager to lead outpatient services across Malvern Community Hospital and Evesham Community Hospital. The role combines managerial duties with a clinical component, including clinic set-up, chaperoning, and patient observation, with travel between sites expected.

You will oversee rosters, budgets, audits, and staff development while ensuring high-quality, patient-centered care in a diverse medical and