Senior Organisational Development Associate

Civic Recruitment Limited; Royal Borough of Kingston upon Thames; Hybrid; GBP 31,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Umbrella pay arrangement

Job summary

Civic Recruitment Limited is seeking a Senior Organisational Development Associate in Kingston upon Thames to deliver customer-focused L&D and OD services within a Local Authority context.

You will manage learning programmes, apprenticeships, graduate schemes and OD projects, providing admin and operational support while aligning activities with the People Strategy and workforce goals. Hybrid role; 36 hours weekly; umbrella pay at £27.45/hour.

Qualifications

• Experience providing administrative support in L&D, HR, OD or workforce environments.
• Proficiency with databases, systems and electronic records accuracy.
• Experience organising meetings, training, workshops or development programmes.

Responsibilities

• Deliver high-quality administrative and operational support to OD and L&D functions.
• Manage shared team mailboxes and respond to inquiries promptly.
• Maintain records, databases and systems with timely data entry and updates.
• Administer LMS for face-to-face and e-learning programmes.
• Coordinate learning and development activities such as training courses and events.
• Manage diaries, schedule meetings, arrange workshops and coordinate training sessions.

Skills

Administrative support

LMS administration

Data entry

Scheduling

Education

A-Level

GCSE English & Maths

BA/related field desirable

CIPD qualification advantageous

Tools

LMS

Databases

Office 365

Job description

Senior Organisational Development Associate

Kingston upon Thames, United Kingdom | Posted on 30/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

1-2 month contract with a Local Authority

Hybrid - 2-3 days a week in the office depending on meetings work activity

Summary

• This is a 1-2 month contract position with a Local Authority, offering a pay rate of £27.45 per hour under an umbrella arrangement. The role is hybrid, requiring 2-3 days in the office each week, depending on meeting schedules and work activities. As a Senior OD Associate, you will play a crucial role in delivering a customer-focused Learning & Development (L&D) and Organisational Development (OD) service. Your efforts will ensure that learning activities, programmes, and events align with the organisation's People Strategy, workforce goals, and operational priorities. You will provide essential administrative and operational support across various workforce development initiatives, including learning programmes, apprenticeships, graduate schemes, and organisational development projects, contributing to the creation of an engaged, skilled, and high-performing workforce.

Responsibilities

• Deliver high-quality administrative and operational support to the Organisational Development and Learning & Development functions.
• Manage shared team mailboxes, addressing enquiries and ensuring prompt resolution of requests.
• Maintain accurate records, databases, and systems, ensuring timely data entry, monitoring, and updates.
• Administer and support the Learning Management System (LMS) for both face-to-face and e-learning programmes.
• Coordinate learning and development activities such as training courses, workshops, conferences, and organisational development events.
• Manage diaries, schedule meetings, arrange workshops, and coordinate training sessions.Prepare, publish, and promote communications related to learning programmes, development opportunities, and OD initiatives.

Requirements

• Experience providing administrative support in a Learning & Development, HR, Organisational Development, or workforce-related environment.
• Proficiency in maintaining databases, systems, and electronic records with high accuracy.
• Experience in organising meetings, training events, workshops, or development programmes.
• Ability to manage multiple priorities and meet competing deadlines.

Essential Qualifications

• Educated to A-Level standard or equivalent experience.
• GCSEs (or equivalent) including English and Mathematics.
• A qualification in Business Administration, HR, Learning & Development, or a related field is desirable.
• A CIPD qualification or willingness to pursue a relevant qualification is advantageous.

Additional Information

• Working hours: 36 hours per week
• Location: Guildhall 2, Kingston High Street, Kingston upon Thames, Kingston, KT1 1EU, United Kingdom
• Work pattern: 2-3 days a week in the office, depending on meetings and work activities

The application deadline is 5th November 2026. Please apply as soon as possible.