Senior Ops Shift Manager – Mult Warehouse Functions

Micro Technologies; Birmingham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Training & development

Healthcare benefits

Job summary

Cencora, a leading healthcare and pharmaceutical distribution organisation, is seeking an experienced Operations Support Shift Manager for its Central Logistics Centre in Birmingham. The role involves supporting multi-function warehouse operations, driving performance, and ensuring safety and compliance.

You will work with Operations Lead and senior stakeholders to translate strategic priorities into efficient, compliant daily operations, including labour planning and change initiatives.

Qualifications

• Experience leading warehouse operations in a fast-paced setting.
• Proven ability to monitor and improve KPIs, productivity and service.
• Strong knowledge of WMS and automated warehouse technologies.
• Excellent communication and stakeholder management skills.
• Proficient with Office 365 and reporting tools.

Responsibilities

• Support warehouse operations across inbound, automation, replenishment, picking and outbound.
• Act as escalation point for operational issues with timely resolutions.
• Coordinate labour planning, resource allocation and priorities to hit targets.
• Monitor performance and drive continuous improvement initiatives.
• Provide leadership cover for Shift Managers and support change programmes.
• Champion safety, quality and regulatory compliance.

Skills

Leadership

Stakeholder management

WMS

KPIs

Problem solving

Microsoft Office 365

Tools

Knapp

Manhattan

Job description

Cencora, a leading healthcare and pharmaceutical distribution organisation, is seeking an experienced Operations Support Shift Manager for its Central Logistics Centre in Birmingham. The role involves supporting multi-function warehouse operations, driving performance, and ensuring safety and compliance.

You will work with Operations Lead and senior stakeholders to translate strategic priorities into efficient, compliant daily operations, including labour planning and change initiatives.