Senior Operations Planning Lead - Resource Forecasting

British Airways; England; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Staff travel benefits (unlimited basic

Discounted airfares

Job summary

British Airways is seeking a Senior Operations Planning Manager to join the Operations Planning team. You will own and optimise workforce plans, ensure right resources at the right time, and align staffing with business priorities to keep the operation moving.

You will lead planning and delivery teams, oversee forecasts, manage rosters, and drive improvements with strong leadership, communication, and analytical skills.

Qualifications

• A background in resource planning, forecasting and budgeting is essential.
• Advanced Excel and data analysis skills is essential.
• Experience managing and developing high-performing teams.
• Strong organisational and time-management skills.

Responsibilities

• Lead resource planning and delivery teams to produce accurate, robust resource plans.
• Oversee monthly resource forecasts, identifying risks and opportunities.
• Ensure training plans align with operational readiness and planning cycles.
• Manage roster production, ensuring compliance and operational accuracy.
• Drive continuous improvement through accurate reporting and process optimisation.
• Act as a key business partner to line areas, providing expert resource insight.

Skills

Leadership

Commercial acumen

Communication

Stakeholder management

Analytical thinking

Resilience

Tools

Excel

Job description

British Airways is seeking a Senior Operations Planning Manager to join the Operations Planning team. You will own and optimise workforce plans, ensure right resources at the right time, and align staffing with business priorities to keep the operation moving.

You will lead planning and delivery teams, oversee forecasts, manage rosters, and drive improvements with strong leadership, communication, and analytical skills.