Senior Operations Manager – Student Housing

Homes For Students; Manchester; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Exclusive retail discounts

Birthday day off

Car leasing scheme

Cycle-to-work scheme

Charity days

Life insurance

Job summary

Homes for Students is the UK's largest independent provider of Student Accommodation. We are recruiting a Senior General Manager for The Greenbased in Bradford, overseeing sales, maintenance and housekeeping to deliver outstanding service.

You will lead a diverse team, embedding our values, and ensure resources and support are available for peak operations, especially during September intake. You will coordinate with the wider business, promoting strong communication, and guiding your team

Qualifications

• Experience managing a team in a similar role or environment.
• Strong ability to present and analyse information accurately.
• Excellent organisational skills and teamwork with leadership ability.
• Proficient IT skills including Microsoft Office software.
• Knowledge of health and safety requirements is desirable but not essential.

Responsibilities

• Provide strong leadership to deliver exceptional customer service through sales, maintenance, and housekeeping.
• Collaborate with the wider business to embed values within your team and ensure team members have what they need to perform well.
• Own the check-in, check-out and room turnaround process, especially during September intake.
• Communicate effectively to support new intake and resolve customer or operational issues with the wider team.
• Develop you into life with Homes for Students with support from the area and regional teams.

Skills

Team management

Data analysis

Organisational skills

Leadership & motivation

IT skills (MS Office)

Health & safety knowledge

Job description

Homes for Students is the UK's largest independent provider of Student Accommodation. We are recruiting a Senior General Manager for The Greenbased in Bradford, overseeing sales, maintenance and housekeeping to deliver outstanding service.

You will lead a diverse team, embedding our values, and ensure resources and support are available for peak operations, especially during September intake. You will coordinate with the wider business, promoting strong communication, and guiding your team