Senior Operations Manager: Capital & Retrofit Projects

Fortem Solutions Limited; Hexham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Excellent salary

Discretionary annual bonus up to 10%

Company car option or £4,000 allowance

Salary sacrifice car scheme

29 days annual leave + birthday off

Annual pay reviews

Staff training & Learning Management

Private pension, private healthcare, 8

Job summary

Fortem Solutions Limited, part of the Willmott Dixon group, is recruiting for a Senior Operations Manager to oversee Northern Projects in Hexham. You will lead Capital Works and Retrofit social housing refurbishments, ensuring delivery to quality, budget, and timescales.

The role requires strong client relationships, end-to-end project management across high-rise and high-risk projects, and adherence to PAS2035 standards. North East residency is preferred.

Qualifications

• Capital Works and large-scale project delivery experience.
• Excellent client relationship skills.
• Experience managing multiple projects including high-rise external façades and retrofit works.
• Retrofit projects delivered to PAS2035 or similar standards.

Responsibilities

• Promote and maintain the highest standards of health, safety and environmental management.
• Lead Capital Works and Retrofit social housing refurbishment programs within timescales.
• Develop project strategies to meet sustainability objectives and budgets.
• Identify and manage commercial risk and maintain client relationships.
• Develop strong relationships with supply chain, consultants and stakeholders.
• Recruit, train, and retain Fortem staff for quality delivery.
• Provide technical support to clients and project teams.
• Ensure a robust defect and complaints handling strategy.

Skills

Capital Works experience

Client relationship skills

Multi-project management

High-rise & risk buildings

Retrofit projects

PAS2035 knowledge

UK driving licence

Pre-construction experience

Health, safety & ENV management

Sustainability awareness

Job description

Fortem Solutions Limited, part of the Willmott Dixon group, is recruiting for a Senior Operations Manager to oversee Northern Projects in Hexham. You will lead Capital Works and Retrofit social housing refurbishments, ensuring delivery to quality, budget, and timescales.

The role requires strong client relationships, end-to-end project management across high-rise and high-risk projects, and adherence to PAS2035 standards. North East residency is preferred.