Expression of Interest - Operations Manager

Fortem; England; Remote; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Profit related bonus

Motor expenditure allowance

Salary sacrifice car lease

Paid mileage

25 days annual leave + bank holidays +

Private healthcare and dental care

Gym discounts

Job summary

Fortem is seeking an experienced Operations Manager to lead Capital Works and Retrofit social housing refurbishment programmes from our Hertfordshire division. The role focuses on delivering compliant works to quality standards, on time and within budget, while upholding health, safety and environmental commitments.

The successful candidate will manage project teams and partners, foster strong client and stakeholder relationships, and drive continuous improvement with a clear sustainability

Qualifications

• Promote and maintain the highest standards of health, safety and environmental management.
• Lead and develop Capital Works and Retrofit social housing refurbishment programmes within required timescales.
• Identify and manage commercial risk.
• Develop excellent relationships with client representatives, consultants and other stakeholders.
• Recruit, train, develop, motivate and retain Fortem staff to deliver high levels of operational service delivery.
• Provide technical support and advice to the client and project team.
• Ensure a robust strategy for delivering quality with zero defects at handover.

Responsibilities

• Promote health, safety and environmental standards across projects.
• Lead Capital Works and Retrofit refurbishment programmes to schedule and budget.
• Develop project strategies to meet sustainability objectives.
• Identify and manage commercial risks throughout the lifecycle.
• Build strong client and supply-chain relationships.
• Lead and develop Fortem staff to deliver high-quality service.
• Provide leadership and technical guidance to the project team.
• Ensure quality delivery with zero defects at handover.

Skills

Leadership

Stakeholder management

Safety culture

Delivery excellence

Job description

Expression of Interest - Operations Manager

Fortem Solutions have ambitious growth plans resulting in creation of a new role for this potential new contract, as Operations Manager to deliver Capital Works and Retrofit social housing refurbishment programmes.

This senior level, permanent role will ideally be commutable to the Hertfordshire region.

The Operations Manager will successfully manage project teams and works partners, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within agreed timescales.

Ideally, the Operations Manager will have demonstrable experience in a similar role undertaking Capital Works and Retrofit refurbishment projects.

The Project

This will be working within our Hertfordshire division.

Essential and Desirable Criteria

Reporting into the Head of Capital and Retrofit your role will involve:

• Promote and maintain the highest standards of health, safety and environmental management.
• Lead and develop critical Capital Works and Retrofit social housing refurbishment programmes, ensuring safe and effective operational delivery within required timescales.
• Lead and monitor project strategies to achieve the company’s sustainability objectives.
• Identify and manage commercial risk
• Develop excellent relationships with client representatives, consultants, and other stakeholders.
• Develop excellent relationships with the supply chain.
• Recruit, train, develop, motivate retain high-quality Fortem staff to deliver high levels of operational service delivery.
• Provide technical support and advice to the client and project team.
• Ensure a robust strategy is in place for dealing with complaints and managing defects.
• Support our commitment to sustainability.
• Ensure robust strategy for delivering quality throughout project life cycle with Zero defects as a target on handover.
• Provide leadership and vision to promote the Fortem brand within our chosen marketplace

Personal Qualities

Whether you're already working in the retrofit space or are keen to bring your skills to this increasingly important sector, we are looking for professionals who are:

• Organised and proactive
• Committed to safety, quality, and sustainability
• Able to thrive in collaborative, fast-paced environments
• Passionate about improving existing housing stock and community outcomes

Additional Information

Our Fortem Benefits include:

• Competitive salary based on experience with profit related bonus
• Motor Expenditure Allowance of £4,000k pa
• Option to opt into a salary sacrifice car lease
• Paid Mileage
• 25 days annual leave + bank holidays + your birthday off (34 days total)
• Sick pay
• 26 weeks full pay maternity leave
• 8 weeks full pay paternity leave
• Annual pay reviews
• Discounted gym memberships at national and local gyms
• Up to £3,000 colleague referral fee
• Vast directory of training on bespoke in-house Learning Management System
• Life Insurance
• GP Appointments 24/7 access to GP appointments, as well as medical information and advice from experts
• Private healthcare and dental care
• Cycle to work scheme
• Retail and mobile phone provider discounts

About Us

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams –Capital Works, Retrofit plus Repairs & Maintenance.

We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.

Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.

We are Investors in People – Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.