Senior Operations Leader — Catering & Hospitality

Compass Group UK; Rugby; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Salary £80,000-£100,000

Location Rugby

Senior leadership role

Impact strategy across schools

Education sector exposure

Job summary

Rugby School is seeking a Head of Operations to lead the strategic and operational delivery of catering, hospitality, facilities support services, logistics and operational excellence across Rugby School and Bilton Grange. The role will report to the Chief Operating Officer and drive performance in a complex, high-visibility environment.

This senior leadership position requires strong commercial and financial acumen, ability to lead large teams, and a proven track record of delivering

Responsibilities

• Setting the strategic direction for operational services across Rugby School and Bilton Grange.
• Leading multiple operational functions to ensure seamless day-to-day delivery.
• Creating and embedding best-in-class service standards and operational excellence.
• Building, developing and inspiring high-performing leadership and operational teams.
• Driving continuous improvement, innovation and transformational change initiatives.
• Leading financial planning, budgeting, commercial performance and cost management.
• Strengthening governance, compliance, risk management and operational accountability.
• Ensuring operational services support the wellbeing and experience of students, staff and visitors.
• Acting as a visible ambassador for Lodestone House, Rugby School and the wider Rugby community.
• Building strong relationships with senior stakeholders, school leaders, staff, families, suppliers and external partners.

Job description

Rugby School is seeking a Head of Operations to lead the strategic and operational delivery of catering, hospitality, facilities support services, logistics and operational excellence across Rugby School and Bilton Grange. The role will report to the Chief Operating Officer and drive performance in a complex, high-visibility environment.

This senior leadership position requires strong commercial and financial acumen, ability to lead large teams, and a proven track record of delivering