Head of Operations - Multi-Site Education Leader

Lodestone House; Rugby; On-site; GBP 80,000 - 100,000; Full time

Job summary

Lodestone House, in partnership with Rugby School and Bilton Grange, seeks a Head of Operations to lead catering, hospitality, facilities support services, logistics and operational excellence across the schools. The role requires strategic oversight and hands-on leadership to deliver exceptional student, staff and visitor experiences through high standards and continuous improvement.

Reporting to the Chief Operating Officer, you will set the vision, drive performance, manage budgets and build

Qualifications

• Senior operational leadership experience in education, hospitality, facilities management or related services.
• Strong commercial and financial management expertise.
• Track record of leading large, diverse teams across multiple functions.
• Experience delivering operational transformation and cultural change.
• Ability to influence at executive level and build trusted relationships.
• Strategic planning, governance, health & safety awareness.

Responsibilities

• Set strategic direction for operational services across Rugby School and Bilton Grange.
• Lead multiple operational functions for day-to-day delivery.
• Embed best-in-class service standards and operational excellence.
• Develop and inspire high-performing leadership teams.
• Drive continuous improvement and transformational change initiatives.
• Oversee financial planning, budgeting and cost management.
• Strengthen governance, compliance and risk management.

Skills

Senior leadership experience

Operations management

Stakeholder engagement

Budgeting & finance

Job description

Lodestone House, in partnership with Rugby School and Bilton Grange, seeks a Head of Operations to lead catering, hospitality, facilities support services, logistics and operational excellence across the schools. The role requires strategic oversight and hands-on leadership to deliver exceptional student, staff and visitor experiences through high standards and continuous improvement.

Reporting to the Chief Operating Officer, you will set the vision, drive performance, manage budgets and build